FARM & FIREWOOD FOREMAN $28/HR + Family Medical Offered (Waimanalo)

HTM Group•Honolulu, HI

1d•Onsite

About The Position

At Firewood Hawaii Services, we deliver premium, sustainably sourced firewood and charcoal solutions across Hawaii. Our focus is on providing our customers with the highest quality firewood coupled with exceptional service, ensuring their firewood or charcoal needs are met whether for camping, cookouts, or their restaurant.

Requirements

Valid Driver’s License with a clean driving abstract
Team player with strong work ethic and deadline orientation
1+ year experience in leadership or crew lead role
Excellent communication and problem-solving skills
Ability to lift 80lbs and work outdoors daily
Basic computer/smartphone skills (Google Sheets, Prism, SOS, QBO)

Responsibilities

Lead and work alongside the production team to cut, split, stack, package, and load firewood and charcoal products.
Coordinate daily production and delivery schedules to ensure orders are completed on time.
Perform pre-operation inspections and ensure trucks, equipment, and machinery are fueled and properly maintained.
Monitor production levels and communicate supply, equipment, or staffing needs.
Provide exceptional customer service from order placement through delivery.
Respond to all phone, email, and online inquiries within 24 hours.
Assist customers with product selection, subscriptions, checkout, and order pickup.
Resolve customer concerns promptly and professionally.
Proactively contact commercial customers each week to monitor inventory, evaluate burn rates, and recommend recurring delivery schedules.
Maintain accurate inventory of firewood, charcoal, reusable racks, equipment, and operating supplies.
Order materials before inventory reaches minimum stock levels.
Compare vendor pricing to ensure the best value for the company.
Follow inventory control, loss prevention, and tool security procedures.
Train, coach, and develop team members to meet company performance standards.
Promote and model the company's core values: Humility, Teamwork, Accountability, and Solution-Driven Thinking.
Ensure employees follow attendance procedures, complete assigned responsibilities, and maintain productivity.
Conduct regular safety meetings and enforce all company policies and safe work practices.
Maintain a clean, organized, and safe work environment.
Ensure all tools and equipment are cleaned, inspected, secured, and stored properly each day.
Oversee maintenance of stockpiles, roadways, vegetation control, crushing and shredding operations, land clearing, and visitor coordination.
Support the overall appearance, organization, and functionality of the property and facilities.
Conduct routine safety and facility inspections.