2026 Part-Time Fan Experience Representative

Red Bull • Harrison, NJ

2d • Onsite

About The Position

The primary function of the Fan Experience Representative position is to provide the highest level of customer service to all fans in attendance on match-day and non-Red Bull matches/events. You will act as one of the first points of contact with fans, and as an extension of the Member Services department. This is a part-time position working all regular game day hours and events at Sports Illustrated Stadium.

Requirements

• Must have high school diploma
• Previous customer service experience is a plus
• Must display excellent customer service and communication skills
• Must possess traits to be high energy and proactive when interacting with fans
• Must have strong initiative and work ethic and be able to function without supervision
• Must have the capability of communicating positively with guests to establish their needs efficiently and courteously
• Ability to work evenings, weekends and holidays is required

Nice To Haves

• Bi-lingual is a plus
• Knowledge of Red Bull New York and Major League Soccer is a plus

Responsibilities

• Engage with fans and provide accurate information about Red Bull New York and Sports Illustrated Stadium
• Provide a high level of customer service, having experience in problem-solving and effectively communicating with fans
• Being pro-active and having high energy when interacting with fans
• Represent the Red Bulls organization on match and/or event days
• Create a fun experience through positive fan interactions
• Assist various departments upon request on match/event days
• Assist with in-match promotions/experiences for the Sales/Service departments as well as Red Member events and Sales events/initiatives

Benefits

• The hourly rate for this position is $16/ hour.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED