Family & Volunteer Support Assistant Student Worker (CSLP FWS)

Grand Canyon University • Phoenix, AZ

6d • Onsite

About The Position

Grand Canyon University (GCU) partners with Christian Family Care, a Phoenix-based provider of integrated family and community services for at-risk youth, parents, families, and communities across Arizona. This Federal Work-Study Community Service Learning Program (FWS-CSLP) student position supports Christian Family Care’s STRONG Families program through administrative assistance, volunteer coordination, community engagement, and program support. Services are offered to non-GCU community members. The schedule depends on Christian Family Care’s operating hours and needs. During the fall and spring academic year, student workers may work no more than 20 hours per week; eligible workers may also work during the summer from May through August.

The role requires respect for Christian Family Care’s Christian identity and professional conduct consistent with its values and deeply held beliefs. The worker must complete the required FAFSA process to be reviewed for FWS eligibility and award. The position requires familiarity with Christian Family Care policies and procedures, including its Employee Handbook, Risk Management Guide, PQI/Quality Standards, confidentiality requirements, child safety procedures, and STRONG Families Program Guidelines. The worker must acknowledge Christian Family Care’s Statement of Faith and Guiding Principles.

The position pays minimum wage and has an anticipated end date of June 30, 2027.

Requirements

• Be enrolled at GCU full-time in a bachelor’s or master’s program during fall/spring, or half-time during summer.
• Maintain a minimum GPA of 2.0 as a bachelor’s student or 3.0 as a master’s student.
• Maintain good financial and academic (SAP) standing with the University.
• Have reliable transportation.
• Demonstrate willingness to help others succeed.
• Possess strong ethics, integrity, and a sense of responsibility.
• Respect Christian Family Care’s Christian identity and conduct oneself professionally in a manner consistent with its values and deeply held beliefs.
• Complete the FAFSA to be reviewed for Federal Work-Study eligibility and award.
• Acknowledge Christian Family Care’s Statement of Faith and Guiding Principles.
• Familiarize oneself with applicable Christian Family Care policies and procedures, including confidentiality and child safety requirements.

Nice To Haves

• Previous mentoring experience.
• Ability to speak a second language.

Responsibilities

• Support recruitment and ongoing engagement of STRONG Families volunteers, including Host Families and Family Friends.
• Communicate with prospective and current volunteers about program information, meetings, and volunteer opportunities.
• Assist with coordinating volunteer orientations, training sessions, and recognition events.
• Maintain volunteer records, track inquiries, and follow up on required documentation and training requirements.
• Work with program staff to develop and implement strategies to improve volunteer engagement and retention.
• Maintain program records, volunteer files, referral information, and other documentation in approved systems.
• Assist with data entry, report preparation, and tracking program activities and outcomes.
• Organize program materials and resources for day-to-day operations.
• Assist with special projects and administrative tasks supporting program efficiency and STRONG Families staff.
• Maintain confidentiality and follow established documentation and information-management procedures.
• Assist with outreach to referral partners, community organizations, and local resources to support community awareness.
• Prepare informational materials and maintain community contact lists.
• Coordinate meetings, outreach activities, and other community engagement opportunities.
• Track outreach efforts, follow-up activities, and related program information.
• Support volunteer recruitment initiatives and informational sessions with program staff.
• Organize incoming family referral information and maintain accurate referral records.
• Track referral statuses and support follow-up with families and referral partners.
• Prepare resource materials and information for family services and program operations.
• Maintain and update community resource information for program staff and participating families.
• Prepare materials for family support activities and other assigned projects.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed