Family & Volunteer Support Assistant Student Worker (CSLP FWS)

Grand Canyon University•Phoenix, AZ

4d•Onsite

About The Position

Grand Canyon University partners with Christian Family Care, a Phoenix-based provider of integrated family and community services for at-risk youth, parents, families, and communities across Arizona. The Family & Volunteer Support Assistant supports Christian Family Care’s STRONG Families program through administrative assistance, volunteer coordination, community engagement, and program support. The organization’s Christian identity is foundational to its mission and culture; the person in this role must respect that identity and behave professionally in a manner consistent with its values and deeply held beliefs. This is a Federal Work-Study Community Service Learning Program (FWS-CSLP) position whose services are offered to non-GCU community members. Applicants must complete the FAFSA to be reviewed for FWS eligibility and awarded FWS. Work schedules depend on Christian Family Care’s operating hours and needs. Student workers may work no more than 20 hours per week during the fall and spring academic year and may work during the summer from May through August if eligible. The position requires familiarity with Christian Family Care policies and procedures, including its Employee Handbook, Risk Management Guide, PQI/Quality Standards, confidentiality requirements, child safety procedures, and STRONG Families Program Guidelines. The employee must acknowledge Christian Family Care’s Statement of Faith and Guiding Principles. The anticipated end date is June 30, 2027. Pay is minimum wage.

Requirements

Be enrolled at GCU in a bachelor's or master's program full-time during fall and spring, or half-time during summer.
Maintain a GPA of at least 2.0 as a bachelor's student or 3.0 as a master's student.
Maintain good financial and academic (SAP) standing with the University.
Have reliable transportation.
Have a passion and willingness to help others succeed.
Demonstrate strong ethics, integrity, and a sense of responsibility.
Respect Christian Family Care’s Christian identity and conduct oneself professionally in accordance with the organization’s values and deeply held beliefs.
Complete the FAFSA for review of FWS eligibility and award.
Familiarize oneself with applicable Christian Family Care policies and procedures and sign an acknowledgment of its Statement of Faith and Guiding Principles.
Maintain confidentiality and follow established documentation and information-management procedures.

Nice To Haves

Previous mentoring experience.
Ability to speak a second language.

Responsibilities

Support recruitment and ongoing engagement of STRONG Families volunteers, including Host Families and Family Friends.
Communicate with prospective and current volunteers about program information, meetings, and volunteer opportunities.
Assist in coordinating volunteer orientations, training sessions, and recognition events.
Maintain volunteer records, track inquiries, and follow up on required documentation and training.
Work with program staff on strategies to improve volunteer engagement and retention.
Maintain program records, volunteer files, referral information, and other documentation in approved systems.
Assist with data entry, report preparation, and tracking program activities and outcomes.
Organize materials and resources for day-to-day program operations.
Assist with special projects and administrative tasks that support program efficiency and staff.
Maintain confidentiality and follow established documentation and information-management procedures.
Support outreach to referral partners, community organizations, and local resources.
Help prepare informational materials and maintain community contact lists.
Coordinate meetings, outreach activities, and other community engagement opportunities.
Track outreach and follow-up activities and related program information.
Support volunteer recruitment initiatives and informational sessions in collaboration with program staff.
Organize incoming family referral information and maintain accurate referral records.
Track referral status and support follow-up with families and referral partners.
Prepare resource materials for family services and program operations.
Maintain and update community resource information for program staff and participating families.
Assist with preparing materials for family support activities and other assigned projects.
Perform other duties as assigned.