Family Visitation Specialist

Boys Town•Emmetsburg, IA

About The Position

The Family Visitation Specialist transports youth to and from family visits and supervises those visits to support children’s safety and well-being. The role includes helping parents engage constructively, redirecting behavior when appropriate, documenting visits, and reporting behavioral or safety concerns. The specialist builds trust with families and supports positive outcomes while serving as a role model for Boys Town’s mission and values. The position requires substantial travel and driving, including transporting youth in all seasons and weather conditions. Work takes place indoors and outdoors and may involve entering homes with substandard living conditions or domestic pets. The employee must be prepared to manage challenging situations while maintaining the safety and well-being of youth, families, and coworkers. Other duties may be assigned as organizational needs require. This is a full-time position in Emmetsburg, Iowa, with shifts that include evenings and weekends. Starting pay is $17.00–$20.00 per hour. Benefits for full-time employees include medical, dental, and vision insurance; a 401(k) plan with a 100% employer match up to 6%; paid vacation, sick time, and holidays; tuition assistance; an employee assistance program; and company-paid life insurance and long-term disability. Additional benefits described include reduced- or no-cost services from Boys Town providers, pharmacy savings, mental health visits, tuition reimbursement, parenting resources, and professional development opportunities.

Requirements

High school diploma or equivalent.
At least one year of experience in youth care or human services.
Valid driver’s license and a good driving record; must pass a Motor Vehicle Registration check.
Ability to drive for extended periods and work flexible hours, including evenings and weekends.
Ability to provide personal transportation to complete job travel requirements; mileage is reimbursed.
Must meet auto insurance requirements established by Boys Town policy and/or applicable state and local laws.
Ability to lift children or car seats weighing up to 50 pounds.
Ability to safely transport youth in all weather conditions.
Comfort entering varied home environments and managing challenging behaviors.
Sufficient agility and endurance to perform job requirements, including stressful situations, without compromising personal or others’ health and well-being.
Sufficient ability to see, hear, speak, and move to monitor youth.

Responsibilities

Safely transport youth to and from family visits.
Supervise family visits to ensure safe and appropriate interactions.
Guide parents in constructive engagement and provide redirection when needed.
Document visits and report behaviors or safety concerns.
Build trust with families to support positive outcomes.
Transport youth safely in all seasons and weather conditions.
Serve as a role model by reflecting the values and principles of the Boys Town mission.
Perform other duties as assigned to meet organizational needs.

Benefits

Medical, dental, and vision insurance.
Free services at Boys Town Clinics for enrolled employees.
401(k) retirement plan with a 100% employer match up to 6%.
Paid vacation, sick time, and holidays.
Tuition assistance and tuition reimbursement.
Employee Assistance Program with confidential services for employees and their families.
Company-paid life insurance.
Long-term disability coverage.
Reduced- or no-cost visits for services performed by a Boys Town provider at a Boys Town location for employees and dependents enrolled in medical benefits.
Low- to zero-dollar copays on certain maintenance drugs through pharmacy benefits.
No-cost mental health visits to an in-network provider.
Parenting resources and professional development opportunities.