Child and Family Visitation Specialist

Boys Town•Sioux City, IA

About The Position

The Child and Family Visitation Specialist transports youth to and from family visits and supervises visits to support children’s safety and well-being. The role helps children reconnect safely with loved ones by guiding parents in constructive engagement, redirecting interactions when needed, documenting visits, and reporting behaviors or safety concerns. Building trust with families and supporting positive outcomes are central to the position. The position is full-time, with shifts that include evenings and weekends. Travel and transportation are significant responsibilities. The employee must use their own transportation for job travel, with mileage reimbursed, and must meet Boys Town’s auto insurance requirements. Work takes place indoors and outdoors, including in varied home environments that may have substandard living conditions or domestic pets. The employee must safely transport youth in all seasons and weather conditions and be able to manage challenging behaviors. The role also requires serving as a role model consistent with Boys Town’s mission and values. Other duties may be assigned by a supervisor to meet organizational needs. Boys Town describes its work as supporting children, families, patients, and communities, and emphasizes a culture of belonging and respect for employees’ individual strengths, views, and experiences.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in youth care or human services.
  • Valid driver’s license and a good driving record; must pass a Motor Vehicle Registration check.
  • Ability to drive for extended periods and work flexible hours, including evenings and weekends.
  • Ability to provide personal transportation for job travel; mileage is reimbursed.
  • Must meet auto insurance requirements established by Boys Town policy and/or state and local laws.
  • Ability to lift children or car seats weighing up to 50 pounds.
  • Ability to safely transport youth in all weather conditions.
  • Comfort entering varied home environments and managing challenging behaviors.
  • Sufficient agility and endurance to perform job requirements, including stressful situations, without compromising personal or others’ health and well-being.
  • Sufficient ability to see, hear, speak, and move to monitor youth.

Responsibilities

  • Safely transport youth to and from family visits.
  • Supervise visits to ensure safe and appropriate interactions.
  • Guide parents in constructive engagement and provide redirection as needed.
  • Document visits and report behaviors or safety concerns.
  • Build trust with families to support positive outcomes.
  • Transport youth and families safely in all seasons and weather conditions.
  • Serve as a role model in activities and behaviors that reflect Boys Town’s mission and values.
  • Perform other duties as assigned by a supervisor to meet organizational needs.

Benefits

  • Medical, dental, and vision insurance.
  • No-cost services at Boys Town Clinics for enrolled employees.
  • 401(k) or 401(k) Roth retirement plan with a 100% employer match up to 6%.
  • Paid vacation, sick time, and paid holidays.
  • Tuition assistance and tuition reimbursement.
  • Employee Assistance Program with free confidential services for employees and their families.
  • Company-paid life insurance and long-term disability.
  • No-cost mental health visits with an in-network provider.
  • Low- or zero-dollar pharmacy copays on certain maintenance drugs for employees and enrolled dependents.
  • Parenting resources from Boys Town experts.
  • Professional development opportunities.
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