Family Triage Case Manager

Columbus House • New Haven, CT

3d

About The Position

The Family Triage Case Manager provides case management to homeless families (mothers and children). This role involves networking with the greater New Haven shelter system and mental health/substance abuse/social/medical/housing service systems. The Case Manager will collaborate with clinicians, other service providers, and Columbus House Case Managers to empower clients to end their homelessness.

Requirements

• Bachelor’s degree in human services required
• Minimum of two years’ experience working in human services or related fields, preferably.
• Excellent organizational and time management skills with a deadline-oriented mindset
• Strong written and oral communication skills employing the English language
• Proficiency is Microsoft Office and other common desktop applications
• Able to effectively use the local network of substance abuse, mental health, and social services providers
• Familiar with criminal justice and able to engage, manage, motivate, and support
• Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics
• Complete knowledge base of all aspects of the delivery of person-centered case management
• Able to meet all documentation requirements
• Knowledgeable about crisis intervention, boundaries, confidentiality, universal precautions, harm reduction, trauma informed care and motivational interviewing
• Valid drivers’ license with a good driving history

Responsibilities

• Provide linkages for clients who need social, mental health, educational, vocational, recreational, spiritual, and or substance abuse services
• Provide transportation to appointments for clients
• Coordinate and collaborate with other agencies and social service providers
• Oversee intake, departures and daily roster and programs
• Attend daily Family morning call (virtual).
• Attend weekly and monthly agency, program and network meetings
• Monitor all cases assigned and complete all documentation/charting required by Columbus House and its relevant funders
• Maintain and update all required charting and notes
• Enter and maintain all client charts accurately and timely into the Homeless Management Information System Database
• Case Worthy
• Other related duties assigned in support of a 20-client case load

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level