Family Triage Case Manager
Columbus House•New Haven, CT
•$26 - $28
About The Position
Columbus House, Inc. is seeking a Part-Time Seasonal Family Triage Case Manager. This temporary position, running from November 15, 2026, to April 15, 2027, involves providing case management to homeless families, networking with various service systems, and collaborating with other professionals to help clients overcome homelessness and foster independence. The organization's mission is to serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter, and housing, while advocating for affordable housing to end homelessness.
Requirements
- Bachelor’s degree in human services required
- Minimum of two years’ experience working in human services or related fields, preferably.
- Excellent organizational and time management skills with a deadline-oriented mindset
- Strong written and oral communication skills employing the English language
- Proficiency is Microsoft Office and other common desktop applications
- Able to effectively use the local network of substance abuse, mental health, and social services providers
- Familiar with criminal justice and able to engage, manage, motivate, and support
- Familiar with mental health, substance abuse and dual diagnosis issues and group dynamics
- Complete knowledge base of all aspects of the delivery of person-centered case management
- Able to meet all documentation requirements
- Knowledgeable about crisis intervention, boundaries, confidentiality, universal precautions, harm reduction, trauma informed care and motivational interviewing
- Valid drivers’ license with a good driving history
Responsibilities
- Provide linkages for clients who need social, mental health, educational, vocational, recreational, spiritual, and or substance abuse services
- Provide transportation to appointments for clients
- Coordinate and collaborate with other agencies and social service providers
- Oversee intake, departures and daily roster and programs
- Attend daily Family morning call (virtual).
- Attend weekly and monthly agency, program and network meetings
- Monitor all cases assigned and complete all documentation/charting required by Columbus House and its relevant funders
- Maintain and update all required charting and notes
- Enter and maintain all client charts accurately and timely into the Homeless Management Information System Database Case Worthy
- Other related duties assigned in support of a 20-client case load
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
