Family Support Worker

Calumet County • Chilton, WI

17h • Hybrid

About The Position

Under direct supervision of the Family Services Supervisor, provides direct, hands-on services and interventions to families in need. Service areas include: family interaction (focused on child development, child guidance, and family rules/consequences), money management, employment, time management, problem solving, housing, household management, daily living skills, community resources, and transportation. The Family Support Worker is a member of a team focused on supporting children and families in the community, and maintaining children within their own home.

Requirements

• High school graduation or GED plus at least two years of documented credit in an institution of higher education with a focus on one (or more combined) of the following areas: Early Childhood, Home Economics, Social Work, Sociology, Psychology, Human Services or Finance; or an equivalent combination of education and experience.
• Ability to communicate effectively both verbally and in writing.
• Ability to teach and demonstrate.
• Ability to read, analyze, understand interpret, and implement documents such as safety rules, operating and maintenance instructions, procedure manuals, complex instructional materials, and governmental regulations.
• Ability to write routine reports and correspondence.
• Ability to effectively present information and respond to employees of the County, or the general public.
• Ability to effectively present information and respond to questions from clients, including ability to communicate with clients with speech impairments, severe cognitive disabilities, or emotional illnesses.
• Ability to negotiate on behalf of clients and to communicate information to mental health and health care professionals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, proportions, and volume.
• Ability to apply concepts of basic algebra and ability to analyze facts and make mathematical computations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to gather and organize information and documents and verify accuracy.
• Knowledge of word processing, database and spreadsheet software.
• Knowledge of case processing computer systems is required.
• Basic computer skills.
• Ability to utilize computer programs to document case activities and use for education and training with clients.
• Possession of a valid Wisconsin Driver’s License and maintenance of insurance levels in accordance with County standards.
• Access to a vehicle.
• Good knowledge of household management, child development, parenting skills, money management, problem solving, and understanding of human behavior.
• Working knowledge and understanding of Trauma Informed Care, and commitment to provide trauma informed services.
• Ability to thoroughly assess family strengths and needs with sensitivity to past traumatic experiences; and incorporate these into appropriate goals developed in partnership with families.
• Knowledge of available appropriate community resources.
• Ability to engage families establishing a good working relationship building on positive attributes.
• Ability to organize, assess and prioritize client and job responsibilities.
• Ability to accept and utilize supervision and directives while working within an agency team structure.
• Must have patience and ability to give step by step instructions to accomplish simple tasks.
• Ability to provide confidential services to families and establish a professional and friendly rapport with families.
• Ability to effectively address and resolve conflict and to manage stress in a professional manner.
• Ability to work flexible hours outside of normal agency hours.
• Establish and maintain effective working relationships with clients, co-workers, other agencies and the public.

Responsibilities

• Assesses individual and family strengths and needs.
• Partner with families to establish a service plan that will meet identified needs.
• Work in conjunction with the assessment and service planning of the assigned worker.
• Acts to resolve unsafe family conditions and assists in achieving immediate goals of the family with an understanding of and sensitivity to past traumatic experiences.
• Teaches and acts as a role model for child guidance skills and knowledge, household and money management, meal planning and preparation, problem solving skills, accessing community resources, employment, housing and self-esteem building.
• Provides supervised family interaction, including transportation of both children and parents (as deemed essential/approved).
• Ensures safety through an understanding and adherence to any safety plan developed by the assigned worker.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED