Family Support Worker

Thompson Child & Family Focus • Maitland, FL

2h • Hybrid

About The Position

The Family Support Worker works in Thompson’s Florida Case Management Organization (CMO) department, providing transportation for youth to and from out-of-home care placements, school, and visits, and supervising parent visits. The role involves substantial face-to-face work with high-needs teenagers, driving, managing crises, and de-escalating youth and adults.

This is a full-time hourly position with no on-call duty. Hours and days vary based on need and may include daytime, nights, and weekends. The position is based from an office in Maitland and follows a hybrid schedule, with work taking place in the office, at home, or on the road transporting clients. Transportation may involve long-distance travel within Florida. A second job is not permitted.

Requirements

• High school diploma or GED required; an associate degree is preferred.
• At least 1 year of relevant professional experience.
• Proficiency with Microsoft Office Suite application software.
• Reliable vehicle or transportation.
• Valid driver’s license.
• Must meet any credentialing, licensing, and privileging standards applicable to the department.
• Must pass a drug screening test and an extensive background check.

Nice To Haves

• Associate degree.
• Passion for working with youth and adolescents.
• Enjoyment of making an impact on the lives of others.
• Alignment with the values of Excellence, Innovation, Commitment, Caring, and Integrity.

Responsibilities

• Transport youth to and from out-of-home care placements, school, and visits.
• Supervise parent visits.
• Manage crises and de-escalate youth and adults.
• Drive youth, including high-needs teenagers, and travel long distances in Florida as client needs require.

Benefits

• Three weeks of paid time off in the first year and 10 paid holidays.
• Health, dental, vision, short-term disability, long-term disability, and life insurance options.
• 401(k) match.
• Education reimbursement.
• Referral bonus.
• Clinical supervision reimbursement of $60 for eligible candidates obtaining licensure.
• Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service.
• Eligibility to apply for a state loan repayment program that repays up to $50,000 of student loans.
• Paid time off for volunteering in the community.
• Free EAP services.
• Mileage reimbursement.
• iPhone and laptop provided for eligible roles.
• Multiple opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED