Family Support Worker

Chsfl•Vero Beach, FL

About The Position

The Family Support Worker provides practical support, education, and guidance to children and families to strengthen families and help prevent child abuse and neglect. The role works directly with families to build parenting, independent living, and household-management skills; facilitate educational activities; supervise children during visits and services; and conduct home or residential visits. The worker also helps families connect with community resources and services, supports transportation needs, and assists Case Managers, Counselors, and Social Workers with assessments, referrals, goal planning, documentation, and monitoring family progress. The position requires confidentiality, professional boundaries, sound judgment, and accurate, timely recordkeeping. Applicants are subject to background screening through the Florida Agency for Health Care Administration (AHCA).

Requirements

High school diploma or GED.
Two years of experience working with children and families.
Compassion and ability to maintain appropriate professional boundaries.
Ability to establish trusting relationships with families from different backgrounds and experiences.
Organization, dependability, and ability to balance multiple priorities.
Ability to work independently and collaboratively.
Professionalism and sound judgment in challenging or sensitive situations.
Comfort with travel and home visits.
Strong attention to detail and communication skills.
Comfort using Microsoft Word, Excel, and Outlook.

Nice To Haves

Previous experience working in a social-services organization.

Responsibilities

Provide education, modeling, and supportive services based on each family’s service plan.
Help families develop parenting, independent living, household-management, and other skills.
Facilitate or co-facilitate educational classes and parent/child activities.
Supervise children during scheduled visits, in-home services, and other assigned situations.
Conduct home or residential visits and maintain ongoing contact with families.
Assist Case Managers, Counselors, and Social Workers with assessments, referrals, and connections to community resources.
Provide or coordinate transportation for visitations, medical appointments, counseling, and other services.
Help families stay connected to available services and support.
Assist with assessments, goal planning, progress notes, and other client documentation.
Enter information accurately and promptly into required systems.
Participate in client staffing meetings as requested.
Monitor services and document family progress while maintaining confidentiality and professional boundaries.