Family Support Worker (Emergency Shelter Case Manager)- Part-Time - Family Centre

Good Shepherd Centres•Hamilton, ON

7d•Onsite

About The Position

This opportunity is with our Good Shepherd – Family Centre. At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve. Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Requirements

Post-secondary education in Social Services or a related field is required
Minimum 1-year related experience in community outreach or emergency shelter, and/or equivalent combination of education, training and experience in Social Services or a related field
Have knowledge of and have experience working with a range of issues impacting families including homelessness, violence against women and children, immigration, poverty, mental illness and substance use
Commitment to and experience working within a person-centered, trauma-informed, harm reduction and housing first framework
Excellent interpersonal and conflict resolution skills, verbal and written communication, time management and organization, and ability to prioritize workload
Ability to work cooperatively and collaboratively within an interdisciplinary team
CPR certification or willingness to be certified is required
Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

Nice To Haves

Experience working in a residential setting is preferred
Experience with HIFIS & EMHware is an asset
A valid G license is preferred
Fluency in a 2nd language is an asset

Responsibilities

Provide support to service users including but not limited to assessment, intake, housing-based case management, crisis prevention and intervention, supportive counselling, education, advocacy, accompaniment to viewings and appointments, facilitating long term housing success, and linkages with other community services
Residential tasks such as house laundry, cleaning common spaces, unit turnovers, unit inventory, unit inspections, and other tasks required for the safe and efficient operation of the program
Maintain the safety and security of the shelter by completing hourly facility checks, answering phones and doors, and weekly unit inspections
Recognize and appropriately respond to the unique barriers faced by service users
Respect and protect the confidentiality of service user information and other information that is sensitive in nature to the operation of the program
Observe all Good Shepherd health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd