Family Support Specialist
About The Position
The Family Support Specialist provides person-centered assistance to clients as they develop life skills and personal goals. The role coordinates client care with a multidisciplinary team, helps clients connect with community resources, and provides crisis intervention and prevention to clients and their families. The specialist teaches clients activities of daily living in group and individual settings and delivers services according to organizational guidelines and protocols. The role also supports clinical documentation and compliance, maintains communication with schools and other family service providers, and provides telephone and on-site crisis support and follow-up.
Requirements
- Associate's degree; two years of experience or two years of college coursework in a related field may be substituted for the degree requirement.
- Effective written, verbal, in-person, and virtual communication skills.
- Customer service skills.
- Time management skills.
- Analytical skills.
- Knowledge of community resources.
Nice To Haves
- Two years of professional experience working directly with youth and families in a child welfare, school, childcare, criminal justice, behavioral health, or related setting.
Responsibilities
- Coordinate client care with a multidisciplinary team and help develop and maintain clinical records, including treatment plans, progress notes, reports, and correspondence with external agents, in compliance with applicable standards.
- Teach and train clients in activities of daily living in group and individual settings while meeting clinical documentation requirements and following organizational guidelines and protocols.
- Connect clients with appropriate community support systems.
- Communicate regularly with schools, OFCs, and other family service providers involved with or serving the client and family.
- Provide telephone and on-site crisis intervention, prevention, and follow-up to clients and their families.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
