Family Support Specialist

Options Counseling and Family Services•Roseburg, OR

26d•$21 - $30•Onsite

About The Position

Options Counseling and Family Services provides mental health and family preservation services across western Oregon. The Family Support Specialist serves families referred through ODHS/Self Sufficiency to enhance family stability and support workforce readiness. The role screens families to identify immediate needs, provides skills training to children, adolescents, and adults, develops and implements service plans, and connects families with community resources. Services are delivered in homes and communities and may include crisis consultation. The anticipated schedule is full-time, 40 hours per week, although weekly hours may vary. The schedule is flexible to meet client needs and includes some evenings and weekends; supervisor-approved overtime may be required. The position is based at the Roseburg Office and requires local travel and transporting clients in the employee’s own insured vehicle.

Requirements

Two years of experience working with at-risk families within the last five years, or an equivalent combination of education, training, and work experience.
Ability to work effectively with families where children have experienced abuse or neglect.
Familiarity with community resources and crisis services and how to access them.
Respectful, open, unbiased, and accepting attitude toward clients and their families.
Ability to relate effectively with children, adolescents, parents, staff, and the community.
Must pass an ODHS background check and/or fingerprinting.
Ability to maintain client confidentiality.
Valid Oregon driver’s license, reliable transportation, and auto insurance.
For positions requiring driving clients, maintain legally required vehicle insurance with minimum personal auto liability coverage of $100,000/$300,000/$100,000; proof of insurance is required.
Ability to work some afternoons, evenings, and weekends.
Ability to sit for extended periods at a workstation, update client records, conduct phone work, and hold client sessions.
Ability to stand, work, and drive throughout the day; sufficient mobility and dexterity to assist clients and perform job-related functions and move about the facility.
Ability to cope with clients who may use challenging or offensive language.

Nice To Haves

Bilingual English/Spanish; Spanish-speaking employees receive a differential and must pass an assessment to qualify.
Bachelor of Science degree in social work, psychology, or counseling.
Knowledge of dynamics of high-risk families, including sexual abuse, substance use, and domestic violence.
Knowledge and experience with ODHS/Self Sufficiency guidelines and expectations, as well as mental health and/or alcohol and drug issues.
Experience working in a clinical, mental health, or medical setting.

Responsibilities

Provide in-home change services to children, adolescents, and families.
Assess parental capacities related to child safety and well-being.
Help family members overcome barriers and identify strengths.
Use Motivational Interviewing, Wraparound, Collaborative Problem Solving, and other evidence-based practices.
Help parents improve diminished protective capacities.
Provide parent education and services related to communication skills, home management, budgeting, stress reduction, home stabilization, and other appropriate needs.
Refer clients to supportive services that supplement treatment and counseling.
Conduct parent-child coaching and interaction sessions.
Build and maintain positive, collaborative relationships with community support partners.
Provide family-focused, culturally relevant, behavior- and goal-directed interventions.
Work a flexible schedule to meet family needs and be available for crisis consultation.
Coordinate case activities with the Contract Supervisor, ODHS/Self-Sufficiency, schools, and other community partners.
Participate in branch meetings as needed.
Maintain and carry out scheduled appointments.
Attend and actively participate in weekly group supervision meetings with the supervisor and peers.
Report potentially dangerous situations or safety-plan violations to ODHS or law enforcement, including making required mandatory reports.
Document travel time, mileage, and other required work-related activities.
Maintain accurate and complete client records, including weekly progress reports, treatment plans, service summaries, and chart memos in the electronic client record, in accordance with contract requirements.
Develop written records of direct support funds used for client families.
Travel locally and transport clients using a personal vehicle.