Family Support Specialist

Maryland Wellness, LLC • Salisbury, MD

47d • $40,000 - $45,000

About The Position

Maryland Wellness is seeking Family Support Specialists for its Salisbury outpatient mental health center, which serves Wicomico, Worcester, and Somerset Counties. The position is part of The Personal Wellness Center's Blooming Lotus Project, an expressive arts therapy Child and Adolescent Wellness Center on Maryland's Eastern Shore. The program draws on the Montessori method and Howard Gardner's Multiple Intelligences to engage children and adolescents in ways that support their learning and wellbeing.

Using expressive arts and mindfulness, the Family Support Specialist helps youth build resilience, strengthen problem-solving and coping skills, and express emotions in healthy ways. The role manages an assigned caseload and works alongside clinicians and families to carry out each youth's clinical treatment plan through direct intervention, crisis intervention, and case management. The position also collaborates with multidisciplinary teams, documents progress, and supports youth and families in accessing community resources.

Requirements

• Bachelor's degree in social work, psychology, or a related human services field from an accredited university.
• One year of clinical experience providing counseling and mental health services.
• Ability to teach positive behavior and stress management, provide crisis intervention, and build rapport with families.
• Flexibility to adapt to the needs of youth and families, independently and as part of a team.
• Knowledge of child development, positive parenting techniques, and available community resources.
• Intermediate to advanced knowledge of mental health challenges, child development, personality development, and treatment modalities.
• Strong written and verbal communication skills to meet client, diagnostic, business, and outside-resource needs.
• Interest in providing services to children and adolescents.
• Valid and unencumbered driver's license, dependable vehicle, and willingness to travel to various locations as required.
• Ability to pass State of Maryland background check requirements.

Nice To Haves

• Bilingual in Spanish and English or Creole and English.
• Interest in providing support beyond individual appointments, including workshops, group sessions, community-based workshops and programs, or community outreach.

Responsibilities

• Manage an assigned caseload, collaborate with families to assess needs, and implement interventions in each youth's clinical treatment plan, including crisis intervention and case management.
• Work closely with assigned clinicians and use community resources and services to support youth and families.
• Use treatment-plan tools and activities to develop youth's behavioral, communication, coping, and problem-solving skills.
• Provide direct intervention to youth and families using techniques such as role playing, behavior modification, and crisis de-escalation.
• Adapt interventions to the specific needs and goals of each youth and family.
• Coach clients in managing ongoing conditions and provide skills training and expressive techniques that support positive behavioral changes.
• Collaborate with the Center's multidisciplinary holistic teams to support client care, program offerings, and utilization of services.
• Document progress, maintain records, and comply with HIPAA security standards.
• Attend required training on evidence-based practices and stay current on industry trends.

Benefits

• 120 hours of paid time off annually and 9 paid holidays each year.
• ICHRA medical plan with employer reimbursement.
• Automatic enrollment at no cost in Maryland Wellness's Term Life Insurance Plan.
• 401(k) retirement plan; eligible the first of the month following 30 days of employment, with a discretionary company match available after one year of service.
• Free, confidential Employee Assistance Program support for employees and their households.
• Eligible employees may earn additional incentive compensation through the Annual Incentive Plan.
• In-office training and structured onboarding, including a supported 90-day introductory period.
• Ongoing clinical supervision and professional development support.
• Collaborative, mission-driven team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level