Family Support Specialist (Efmp)

Pacific Air Forces•Elmendorf AFB, AK

About The Position

The Family Support Specialist plans, updates, implements, and administers the installation family support component of the Department of the Air Force Exceptional Family Member Program (EFMP), coordinating with installation EFMP assignment and medical functions. The role includes identifying and enrolling family members with special needs and providing non-medical case management. The specialist develops and maintains EFMP education, outreach, workshops, and public affairs activities, including awareness briefings for command, units, community organizations, individuals, families, and distinguished visitors. The position also provides a basic level of support to other Military and Family Readiness Center programs to support service to EFMP families. Work may occasionally involve travel away from the normal duty station, including by military or commercial aircraft and local motor vehicle. Occasional work outside normal duty hours, including evenings, weekends, and holidays, may be required. The position requires safeguarding personal data under the Privacy Act of 1974.

Requirements

  • U.S. citizenship is required.
  • Meet the GS-0101 Social Science Series basic requirement through a qualifying bachelor's or higher degree in behavioral or social science or an appropriate related discipline; an equivalent combination of education and experience; or four years of appropriate experience. Transcripts must be submitted when education is used to qualify.
  • At least one year of specialized experience at the GS-09 level or equivalent, or qualifying graduate education or a qualifying combination of education and experience.
  • Specialized experience includes knowledge of social or behavioral sciences and social-service delivery systems; interviewing and counseling individuals and families with special needs; identifying concerns and appropriate referrals; building effective working relationships with military and community agencies; assessing service gaps and organizational needs; and communicating effectively orally and in writing.
  • Merit-promotion applicants must meet applicable federal time-in-grade requirements; one year at GS-09 is required for GS-11 consideration when TIG applies.
  • Males must be registered for Selective Service.
  • Must provide transcripts when required to qualify based on education; foreign education must be shown to be equivalent to U.S. education.
  • Must use direct deposit if hired as a federal employee.

Responsibilities

  • Manage the installation EFMP Family Support component.
  • Provide non-medical case management.
  • Develop, update, and maintain installation EFMP education, outreach, educational activities, workshops, and public affairs programs.
  • Provide EFMP awareness briefings to command, unit, and community organizations, individuals, families, and distinguished visitors.
  • Provide basic support to other Military and Family Readiness Center programs to support EFMP families.
  • Identify and enroll family members with special needs.
  • Occasionally travel away from the normal duty station and work outside normal duty hours, including evenings, weekends, and holidays.
  • Safeguard personal data in accordance with the Privacy Act of 1974.

Benefits

  • Federal employees and their families have access to a comprehensive federal benefits package; specific eligibility and benefits depend on position type.
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