Family Support Specialist (Part-Time) - Broward

OVERTOWN YOUTH CENTER INC•Hollywood, FL

About The Position

The Family Support Specialist delivers holistic, community-centered services that support the well-being, growth, and success of children and families. The role implements and manages program components and engages residents, community leaders, organizations, and other stakeholders to build a network of partners and connect individuals and families with services, resources, and support through Overtown Youth Center’s referral system. The Specialist provides care coordination and wrap-around services to adults and families, serving as a success coach who helps clients set and achieve personal goals through resource connections. Depending on program assignment, the role also facilitates training programs for parents and adults.

Requirements

  • High school diploma required.
  • A minimum of 2 to 3 years of experience working with adults or youth programs required.
  • Experience in community outreach.
  • Moderate computer skills, including Microsoft Office, and ability to learn web-based data systems.
  • Valid driver’s license and reliable transportation.
  • Must pass background and drug-test screening.

Nice To Haves

  • Bachelor’s degree preferred.
  • Bilingual in Creole and/or Spanish preferred.

Responsibilities

  • Assist with intake, assessment, and enrollment for new families and annual reassessments.
  • Provide case management and facilitate referrals to community resources for individuals and families.
  • Counsel individuals and families by explaining alternatives, helping them articulate goals, and providing information.
  • Report accurate data monthly or as otherwise required to the Director of Family Services.
  • Assist with grant reporting requirements.
  • Assist the program team in maintaining 75% family engagement among OYC families.
  • Conduct and participate in monthly parent and/or community meetings.
  • Prepare participants for productive citizenship, including college and career readiness, as needed.
  • Provide ongoing advisement to participants until they achieve their desired results.
  • Assist clients with employment hiring requirements, such as applications, resumes, and WIOA, and with public-benefit or service applications as needed.
  • Develop and implement communication strategies to promote opportunities.
  • Develop, coordinate, and/or facilitate curricula, workshops, and special projects on topics such as financial stability, career success, health, wellness, and positive parenting.
  • Facilitate group sessions using curricula for parenting, job readiness, and/or digital-skills training programs for adults, based on program assignment.
  • Coordinate with affiliate departments to achieve program recruitment and retention goals.
  • Assist with developing and executing orientation and program manuals and materials.
  • Monitor and document participant progress, including case notes, individual or family success plans, attendance, and referrals or linkages.
  • Conduct home visits as needed.
  • Research and identify community resources to support client needs.
  • Work collaboratively with community partners.
  • Perform other duties as assigned by the direct supervisor.

Benefits

  • Competitive compensation and benefits package.
  • Supportive work environment where creativity and professional development are encouraged.
  • Collaborative team that values diversity, equity, and inclusion.
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