Family Support Specialist Spanish Speaking

Brown Medicine

3d • Onsite

About The Position

The Family Support Specialist (CHW) will be responsible for supporting the Manager of Family Support in all activities aligned with family support, outreach, and education. Each CHW will build on a specific knowledge area to support other team members to best serve the community (COVID related, ASD specific, Education, culture, and linguistics). Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

Requirements

• High School diploma or GED, required
• Be a Certified Community Healthcare Worker or be willing to take the certification training.

Nice To Haves

• Parent of a child with an autism spectrum disorder or relative to preferred.
• Bi-lingual preferred

Responsibilities

• Work with families in new Community Health Worker program with responsibilities in the four key areas and include COVID-19 related activities in all encounters when appropriate: Health Promotion and Coaching for individuals with autism and families, including assessment and screening for health-related social needs, setting goals, and creating an action plan, on-site observation of members’ living situations, and providing information and/or coaching.
• Health system navigation and resource coordination services, including: Helping to engage, re-engage, or ensure patient follow-up in primary care; routine preventive care; adherence to treatment plans; and/or self-management of chronic conditions.
• Helping a member find Medicaid providers to receive a covered service.
• Helping a member make and keep an appointment for a Medicaid covered service.
• Arranging transportation to a medical appointment.
• Attending an appointment with the member for a covered medical service
• Helping a member find and access other relevant community resources
• Accompanying a member to other relevant community resources.
• Helping a member with a telehealth appointment and/or educating a member on the use of telehealth technology.
• Health Education and Training: Develop and learn curriculum for training parents and caregivers on best practices and evidence-based strategies for raising a child with autism.
• Ensure training is up-to-date and culturally appropriate for the community
• Care planning with a member’s interdisciplinary care team as part of a team-based, person-centered approach to improve members’ health by meeting a member’s situational health needs and health-related s
• Develop and maintain resources for reference and report them to Manager for dissemination.
• Participation in area outreach opportunities including Resource Fairs, community activities and the annual Imagine Walk.
• Attend area community meetings including HEZ Projects, Thrive by Five, Early Intervention to connect with area family members and professionals working with at-risk families
• Work with team to support private Facebook page and other social media activities
• Present Parent-to-Parent, Creating the Connections and other trainings to families and community members, and COVID Health and Safety training to key areas of the
• Co-present and provide the parent perspective on trainings to clinicians and educators
• Train to lead support groups independently
• Enter and record pertinent information into Electronic Record Portal
• Track training data as required

Benefits

• EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED