Family Support Specialist (Part-Time) - Broward

Overtown Youth Center • Hollywood, FL

18d

About The Position

The Family Support Specialist delivers holistic, community-centered services to support the well-being, growth, and success of children and families. The role engages residents, community leaders, organizations, and stakeholders; builds a network of community partners; and connects individuals and families to resources through Overtown Youth Center’s referral system. The Specialist provides care coordination and wrap-around services, coaches clients toward personal goals, and facilitates training programs for parents and adults according to program assignments.

The position is part-time and scheduled Monday through Friday, 3:00 PM to 7:00 PM EST. Overtown Youth Center describes its mission as enriching the lives of youth and families by providing opportunities for growth, development, and success in a safe, supportive, and inclusive environment, including through educational programs such as the arts.

Requirements

• High school diploma required.
• A minimum of 2 to 3 years of experience working with adults or youth programs required.
• Experience in community outreach.
• Moderate computer skills, including Microsoft Office, and ability to learn web-based data systems.
• Valid driver’s license and reliable transportation.
• Must pass background and drug test screening.

Nice To Haves

• Bachelor’s degree preferred.
• Bilingual in Creole and/or Spanish preferred.

Responsibilities

• Assist with intake, assessment, and enrollment for new families and annual enrollment.
• Provide case management and facilitate referrals to community resources for individuals and families.
• Counsel individuals and families by outlining alternatives, helping them articulate goals, and providing information.
• Submit accurate data monthly, or as otherwise indicated, to the Director of Family Services.
• Assist with grant reporting requirements.
• Help the program team maintain 75% family engagement among OYC families.
• Conduct and participate in monthly parent and/or community meetings.
• Prepare participants for transitions into productive citizenship, including college and career readiness as needed.
• Provide ongoing advisement until participants achieve their desired results.
• Assist clients with employment hiring requirements, including applications, resumes, and WIOA, and with applications for public benefits or services as needed.
• Develop and implement communication strategies to promote opportunities.
• Develop, coordinate, and/or facilitate curricula, workshops, and special projects on topics such as financial stability, career success, health, wellness, and positive parenting.
• Facilitate adult group sessions using curricula for parenting, job readiness, and/or digital skills training, based on program assignment.
• Coordinate with affiliate departments to achieve program recruitment and retention goals.
• Assist with developing and executing orientation and program manuals and materials.
• Monitor and document participant progress, including case notes, individual and family success plans, attendance, referrals, and linkages.
• Conduct home visits as needed.
• Research and identify community resources to support client needs.
• Work collaboratively with community partners.
• Perform other duties as assigned by the Direct Supervisor.

Benefits

• Competitive compensation and benefits package.
• Supportive work environment where creativity and professional development are encouraged.
• Collaborative team that values diversity, equity, and inclusion.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED