Family Support Specialist 2

Yellowstone Boys and Girls Ranch•Kalispell, MT

9d•$20 - $23

About The Position

At Yellowstone Boys and Girls Ranch (YBGR), Family Support Specialists support youth and families through in-home services and evidence-based interventions that strengthen emotional, social, and physical well-being. The Family Support Specialist 2 works as part of a collaborative care team to create personalized plans and provide hands-on support so youth can thrive at home, school, and in the community. The position assesses family needs, delivers targeted interventions, develops individualized strategies, and provides direct support in diverse settings. It collaborates with treatment teams, supervisors, educators, clinicians, families, and community stakeholders, and meets weekly with an assigned Therapist for case consultation, training, and guidance. The role also requires accurate EMR documentation, participation in agency quality-improvement initiatives, and adherence to organizational policies, safety standards, and values. The starting salary is $20.38–$22.94 per hour, based on education and relevant experience; this range reflects steps 1–5 of an 11-step pay schedule.

Requirements

Must be at least 21 years of age.
Must successfully complete a fingerprint criminal background check and child abuse registry clearance as required by the State of Montana.
Bachelor’s degree in a human services field or equivalent combination of education and experience. Six years of human services experience is equivalent to a bachelor’s degree; each year of post-secondary human services education counts as one year of experience.
Ability to build rapport with youth and families while maintaining appropriate therapeutic boundaries.
Strong interpersonal and communication skills, including active listening and conflict resolution.
Ability to work independently and collaboratively as part of a treatment team.
Proficiency in electronic documentation and typing speed of at least 35 words per minute.
Consistent attendance and reliability in performing duties.
Sound judgment, ethical decision-making, and ability to remain composed in high-stress situations.
Ability to drive a company or personal vehicle to other YBGR locations and to homes, schools, and communities.
Commitment to YBGR’s values of Faith, Integrity, Relationship, and Stewardship.
Willingness to obtain First Aid/CPR and Violence Intervention Prevention certifications.

Nice To Haves

Familiarity with Microsoft Office 365.

Responsibilities

Assess family needs and deliver targeted interventions that strengthen family systems and promote lasting change.
Develop individualized strategies using evidence-based practices to support youth in overcoming challenges.
Provide direct care and support in homes, schools, and community settings in compliance with agency standards.
Collaborate with treatment teams, supervisors, educators, clinicians, families, and community stakeholders to develop comprehensive treatment plans.
Meet weekly with the assigned Therapist for case consultation, training, and guidance.
Complete required documentation accurately in the Electronic Medical Record (EMR) system and in compliance with agency standards.
Participate in Performance Quality Improvement (PQI) initiatives and contribute to agency-wide goals.
Represent YBGR professionally, with integrity, compassion, and commitment to its core values.
Uphold organizational policies, procedures, and safety standards.
Identify challenges and proactively seek solutions that benefit youth and families.
Participate in supervision, coaching, and ongoing training.
Serve with cultural humility and awareness of the socioeconomic backgrounds of those receiving support.
Take on additional responsibilities as needed to support YBGR’s mission and client needs.
Drive a company or personal vehicle to YBGR locations and to families’ homes, schools, and communities to meet with employees, youth, families, or other stakeholders.