Family Support Specialist 2

Yellowstone Boys and Girls Ranch•Kalispell, MT
•$20 - $23•Onsite

About The Position

At Yellowstone Boys and Girls Ranch (YBGR), the Family Support Specialist 2 supports youth and families through in-home services and evidence-based interventions that strengthen emotional, social, and physical well-being. The role is part of a collaborative care team and involves creating personalized plans and providing hands-on support to help youth thrive at home, at school, and in their communities. The position is based in Kalispell, Montana, and is full-time. The listed starting salary range is $20.38–$22.94 per hour, reflecting steps 1–5 of an 11-step pay schedule. Starting pay is determined by the applicant’s education and relevant experience. The position requires travel by company or personal vehicle to YBGR locations and to families’ homes, schools, and communities.

Requirements

  • Must be at least 21 years of age.
  • Must successfully complete fingerprint criminal background check and child abuse registry clearance as required by the State of Montana.
  • Bachelor’s degree in a human services field or an equivalent combination of education and experience. Six years of human services experience is equivalent to a bachelor’s degree; each year of post-secondary human services education counts as one year of experience.
  • Demonstrated ability to build rapport with youth and families while maintaining appropriate therapeutic boundaries.
  • Strong interpersonal and communication skills, including active listening and conflict resolution.
  • Ability to work independently and collaboratively as part of a treatment team.
  • Proficiency in electronic documentation and typing speed of at least 35 words per minute.
  • Consistent attendance and reliability in performing duties.
  • Sound judgment, ethical decision-making, and ability to remain composed in high-stress situations.
  • Ability to drive a company or personal vehicle to other YBGR locations and to families’ homes, schools, and communities.
  • Commitment to YBGR’s values of Faith, Integrity, Relationship, and Stewardship.
  • Willingness to obtain First Aid/CPR and Violence Intervention Prevention certifications.

Nice To Haves

  • Familiarity with Microsoft Office 365.

Responsibilities

  • Assess family needs and deliver targeted interventions to strengthen the family system and promote lasting change.
  • Develop individualized strategies using evidence-based practices to support youth in overcoming challenges.
  • Provide direct support in homes, schools, and community settings in compliance with agency standards.
  • Collaborate with treatment teams, supervisors, educators, clinicians, families, and community stakeholders to develop comprehensive treatment plans.
  • Meet weekly with an assigned Therapist for case consultation, training, and guidance.
  • Complete required documentation accurately in the Electronic Medical Record (EMR) system and in compliance with agency standards.
  • Participate in Performance Quality Improvement (PQI) initiatives and contribute to agency-wide goals.
  • Represent YBGR professionally and demonstrate its core values.
  • Follow organizational policies, procedures, and safety standards.
  • Identify challenges and proactively seek solutions that benefit youth and families.
  • Participate in regular supervision, coaching, and ongoing training.
  • Serve with cultural humility and awareness of the socioeconomic backgrounds of the people supported.
  • Take on additional responsibilities as needed to support YBGR’s mission and client needs.
  • Drive a company or personal vehicle to YBGR locations and to families’ homes, schools, and communities to meet with employees, youth, families, or other stakeholders.
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