Family Support Specialist 2

Yellowstone Boys and Girls Ranch•Miles City, MT

8d•$20 - $23

About The Position

At Yellowstone Boys and Girls Ranch (YBGR), Family Support Specialists support youth and families through in-home assistance and evidence-based interventions that strengthen emotional, social, and physical well-being. The Family Support Specialist 2 works as part of a collaborative care team to develop personalized plans and provide hands-on support to help youth thrive at home, at school, and in their communities. The position assesses family needs, delivers targeted interventions, and develops individualized strategies using evidence-based practices. Support is provided in homes, schools, and community settings, in accordance with agency standards. The specialist collaborates with treatment teams, supervisors, educators, clinicians, families, and community stakeholders, and meets weekly with an assigned Therapist for case consultation, training, and guidance. The role also includes accurate EMR documentation, participation in Performance Quality Improvement initiatives, ongoing supervision and training, and adherence to YBGR policies, safety standards, and values. The position is based in Miles City, Montana. The stated starting pay range is $20.38–$22.94 per hour, reflecting steps 1–5 of an 11-step pay schedule; starting salary depends on the applicant’s education and relevant experience.

Requirements

Must be at least 21 years of age.
Successful completion of a fingerprint criminal background check and child abuse registry clearance as required by the State of Montana.
Bachelor’s degree in a human services field or an equivalent combination of education and experience. The stated equivalency is 6 years of human services experience for a bachelor’s degree, with each year of post-secondary human services education counting as 1 year of experience.
Demonstrated ability to build rapport with youth and families while maintaining appropriate therapeutic boundaries.
Strong interpersonal and communication skills, including active listening and conflict resolution.
Ability to work independently and collaboratively as part of a treatment team.
Electronic documentation proficiency and typing speed of at least 35 words per minute.
Consistent attendance and reliability in performing duties.
Sound judgment, ethical decision-making, and ability to remain composed in high-stress situations.
Ability to drive a company or personal vehicle to YBGR locations and to families’ homes, schools, and communities to meet with employees, youth, families, or other stakeholders.
Commitment to YBGR’s values of Faith, Integrity, Relationship, and Stewardship.
Willingness to obtain First Aid/CPR and Violence Intervention Prevention certifications.

Nice To Haves

Familiarity with Microsoft Office 365.

Responsibilities

Assess family needs and deliver targeted interventions to strengthen the family system and promote lasting change.
Develop individualized strategies using evidence-based practices to support youth in overcoming challenges.
Provide direct care in homes, schools, and community settings in compliance with agency standards.
Collaborate with treatment teams, supervisors, educators, clinicians, families, and community stakeholders to develop comprehensive treatment plans.
Meet weekly with the assigned Therapist for case consultation, training, and guidance.
Complete required documentation accurately in the Electronic Medical Record (EMR) system and in compliance with agency standards.
Participate in Performance Quality Improvement (PQI) initiatives and contribute to agency-wide goals.
Represent YBGR with integrity, compassion, and commitment to its core values.
Follow organizational policies, procedures, and safety standards.
Identify challenges and proactively seek solutions that benefit youth and families.
Participate in regular supervision, coaching, and ongoing training.
Serve clients with cultural humility and awareness of their socioeconomic backgrounds.
Take on additional responsibilities as needed to support YBGR’s mission and client needs.