Family Support Services Specialist (7754)

Lutheran Services Florida•Ft. Myers, FL

11d•Hybrid

About The Position

Family Support Services Specialists are intended to provide assistance and support to the Case Management Organization by performing tasks such as client transportation, supervised visitation, and supervision of children awaiting foster care placement. This role is crucial in supporting the mission of Lutheran Services Florida (LSF) to ensure children are safe, families are strong, and communities are vibrant.

Requirements

Valid driver's license and appropriate auto liability insurance required.
Certified First Aid/CPR and crisis intervention.
Good verbal and written skills.
Must maintain confidentiality of all client information.
Must have good time management, organizational, verbal and written communication and interpersonal skills.
Ability to function in a multi-cultural environment effectively with clients, co-workers, volunteers, government agencies and general public.
Dependability, discretion and good judgement.
Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs.

Nice To Haves

Some college preferred.
One to three (1-3) years' experience in community service agencies preferred.

Responsibilities

Transport clients and children to and from program placements, supervised visits, medical and dental appointments.
Prepare required reports and other documentation as instructed by unit supervisor.
Attend and participate in staff/professional trainings, meetings and supervision sessions.
May assist with administrative tasks and responsibilities such as answering agency phones, filing, completion of client referrals, drug test administration for clients.
Responsible to carry and maintain an agency cell phone 24 hours a day.
Function in the community without direct supervision.
Function professionally on a team.
Reports to unit supervisor.
Team player with co-workers and administrators.
Accurate complete and timely submission of required documents and reports.
Adherence to all licensing and quality assurance standards.
Liaison to government, courts, schools and community providers.
Adherence to agency policies and procedures.

Benefits

Medical
Dental
Vision
Telehealth (24/7 online access to Doctors)
Employee Assistance Program (EAP)
Employer paid life insurance (1X salary)
13 paid holidays + 1 floating holiday
Generous PTO policy (starting at 16 working days a year)
403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
Tuition reimbursement