Family Support Provider (FSP) Team Leader

Community Counseling Center (CCC)Cape Girardeau, MO
Onsite

About The Position

The Family Support Provider (FSP) - Team Leader is responsible for assisting with the delivery of Family Support Services for clients. This role involves identifying potential candidates for recruitment, coordinating family support services throughout CPRC programming and other agency departments, and participating in activities associated with stigma reduction, consumer engagement, and follow-up. The FSP Team Leader will empower parents and caregivers with information about their child/youth's needs, explore treatment options collaboratively, and guide families through the planning process, emphasizing their voice in developing and implementing individualized treatment plans. They will also empower parents/caregivers to advocate effectively during planning meetings, ensure their perspectives are heard and valued, and work closely with families to highlight the significance of individualized planning and leverage their strengths for positive outcomes. Additionally, the role involves educating families on the roles of various providers, promoting a cohesive team approach, discussing the benefits of natural family and community supports, introducing effective problem-solving methods, and assisting parents/caregivers of Transition Age Youth. The FSP Team Leader will also link families to vital community resources, foster active engagement, reconnect with disengaged families, provide education on services available through CCC, engage with the community to raise awareness, and collaborate as a valued member of the clinical team, contributing insights from the client's perspective. This role requires adherence to clinical policies, DMH guidelines, CARF standards, and federal/state program requirements, as well as responsible for the safe transportation of clients using agency or personal vehicles as needed.

Requirements

  • High School Diploma / GED / HSE (at minimum)
  • Must be a family member with a child who has been, or currently has, a behavioral or emotional disorder and has received mental health services.
  • Must successfully complete the FSP training as approved and provided by MO DMH
  • Must meet appropriate background checks from DSS, DMH, and Law Enforcement Agencies
  • Must be a Missouri Resident for at least two years.
  • Travel in own vehicle is required
  • Must hold or obtain by start date, MO Class E Driver's License (Class D for IL Residents), and proof of continuous auto insurance.
  • Must meet CCC's Motor Vehicle Record standards policy and have reliable transportation.

Responsibilities

  • Provide parents and caregivers with essential information about their child/youth's needs.
  • Explore treatment options collaboratively, ensuring informed decision-making.
  • Guide parents/caregivers through the planning process.
  • Emphasize the importance of their voice in developing and implementing individualized treatment plans.
  • Empower parents/caregivers to advocate effectively during planning meetings.
  • Ensure their perspectives are heard and valued.
  • Work closely with families to highlight the significance of individualized planning.
  • Leverage their inherent strengths to achieve positive outcomes.
  • Educate families on the roles of various providers.
  • Promote a cohesive "team" approach to holistic care.
  • Discuss the benefits of natural family and community supports.
  • Encourage utilization of existing networks.
  • Introduce effective problem-solving methods.
  • Develop strategies to address challenges.
  • Assist parents/caregivers of Transition Age Youth.
  • Facilitate the shift from decision-maker to supportive role as youth become more independent.
  • Link families to vital community resources.
  • Strengthen community bonds.
  • Foster active engagement with families.
  • Reconnect with those who may have disengaged.
  • Provide education on services available through CCC (Community Care Center).
  • Engage with the community to raise awareness.
  • Educate about available resources.
  • Collaborate as a valued member of the clinical team.
  • Contribute insights from the client's perspective.
  • Adhere to clinical policies, DMH (Department of Mental Health) guidelines, CARF (Commission on Accreditation of Rehabilitation Facilities) standards, and federal/state program requirements.
  • Responsible for safe transportation of clients using agency or personal vehicles as needed.

Benefits

  • 24 Paid Days Off Your First Year
  • A day off for your birthday
  • Seven Paid Holidays
  • Competitive Health, Dental, Vision, and Supplemental Insurance
  • Company Paid Life and LTD Insurance
  • Retirement Auto-Enrollment
  • Public Service Loan Forgiveness (PSLF)
  • National Health Service Corps (NHSC) Approved Site
  • Employee Referral Program
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