Family Support Provider (FSP) Team Leader

CCC•Cape Girardeau, MO

16h•Onsite

About The Position

The Family Support Provider (FSP) Team Leader is responsible for assisting with the delivery of Family Support Services for clients. This role involves identifying potential candidates for recruitment, coordinating family support services throughout CPRC programming and other agency departments, and participating in activities associated with stigma reduction, consumer engagement, and follow-up. The FSP Team Leader will empower parents and caregivers with information about their child's needs, guide them through the planning process, and help them advocate effectively during planning meetings. A strengths-based approach is emphasized, leveraging family strengths for positive outcomes. The role also includes educating families on provider roles, promoting a team approach to care, discussing the benefits of natural supports, introducing problem-solving methods, assisting with transition-aged youth, linking families to community resources, fostering engagement, providing education on available services, and engaging in community outreach. The FSP Team Leader will collaborate as a member of the clinical team, contribute client perspectives, and ensure documentation adheres to clinical policies, DMH guidelines, CARF standards, and federal/state program requirements. Client transportation using agency or personal vehicles is also a responsibility.

Requirements

High School Diploma / GED / HSE (at minimum)
Must be a family member with a child who has been, or currently has, a behavioral or emotional disorder and has received mental health services.
Must successfully complete the FSP training as approved and provided by MO DMH
Must meet appropriate background checks from DSS, DMH, and Law Enforcement Agencies
Must be a Missouri Resident for at least two years.
Travel in own vehicle is required - Must hold or obtain by start date, MO Class E Driver's License (Class D for IL Residents), and proof of continuous auto insurance.
Must also meet CCC's Motor Vehicle Record standards policy and have reliable transportation.

Responsibilities

Provide parents and caregivers with essential information about their child/youth's needs and explore treatment options collaboratively.
Guide parents/caregivers through the planning process and emphasize the importance of their voice in developing and implementing individualized treatment plans.
Empower parents/caregivers to advocate effectively during planning meetings and ensure their perspectives are heard and valued.
Work closely with families to highlight the significance of individualized planning and leverage their inherent strengths to achieve positive outcomes.
Educate families on the roles of various providers and promote a cohesive "team" approach to holistic care.
Discuss the benefits of natural family and community supports and encourage utilization of existing networks.
Introduce effective problem-solving methods and develop strategies to address challenges.
Assist parents/caregivers of Transition Age Youth and facilitate the shift from decision-maker to supportive role as youth become more independent.
Link families to vital community resources and strengthen community bonds.
Foster active engagement with families and reconnect with those who may have disengaged.
Provide education on services available through CCC (Community Care Center).
Engage with the community to raise awareness and educate about available resources.
Collaborate as a valued member of the clinical team and contribute insights from the client's perspective.
Adhere to clinical policies, DMH (Department of Mental Health) guidelines, CARF (Commission on Accreditation of Rehabilitation Facilities) standards, and federal/state program requirements.
Responsible for safe transportation of clients using agency or personal vehicles as needed.