Family Support Center Coordinator

Muckleshoot Indian TribeAuburn, WA
$25 - $35Onsite

About The Position

Under general direction, the Family Support Center Coordinator is responsible for managing and maintaining Family Support Center facilities, ensuring a safe and healthy place to gather; coordinating and scheduling clean and sober events such as group meetings, family gatherings and other gatherings to promote continued recovery; providing guidance as to available resources and providing participant transportation, when needed, in support of the recovery process.

Requirements

  • Graduation from high school or equivalent.
  • No substance abuse for the last two (2) years.
  • A valid Washington State driver’s license is required at time of appointment.
  • Current CPR training or ability to take and pass CPR class before end of probationary period.
  • Must pass pre-employment, urinalysis testing and criminal background check.
  • Knowledge of chemical dependency, mental health and social service resources including 12-step and other recovery programs.
  • Knowledge of outreach services, prevention services and sober support services.
  • Knowledge of group dynamics and meeting management.
  • Knowledge of Tribal communities’ social, legal, and political structure.
  • Knowledge of applicable laws, rules, regulations and/or policies and procedures.
  • Skill in maintaining a high level of confidentiality.
  • Skill in advocacy and empowerment.
  • Skill in creating and sustaining an environment which supports accountability.
  • Skill in exercising initiative, discretion, and judgment in making decisions, weighing the relative costs and benefits of potential actions.
  • Skill in listening, creating a safe environment where participants feel comfortable to share.
  • Skill in utilizing problem-solving techniques to assist participants in their continued recovery.
  • Skill in establishing effective working relationships with diverse groups and individuals in a manner which shows sensitivity, tact, and professionalism.
  • Skill in communicating information and ideas clearly, positively, sensitively and concisely in both written and verbal forums.
  • Skill in scheduling, documenting and providing access to information on a timely basis.
  • Skill in organizing multiple tasks and priorities as well as utilizing effective time management skills.
  • Skill in conflict management, mediation and resolution; interpersonal and human relations and negotiation.
  • Skill in complying with ethical standards and professional codes of conduct.
  • Skill in interpreting administrative guidelines and applying them to the work situation.
  • Skill in maintaining efficient and effective financial systems and procedures.
  • Skill in operating a personal computer, including applicable software and office equipment.

Nice To Haves

  • Six (6) months of related experience in the Muckleshoot community.

Responsibilities

  • Oversees and manages Family Support Center (FSC) buildings and property.
  • Coordinates and schedules direct requests for building use; oversees events to verify no alcohol or drugs are present.
  • Maintains a schedule of events and coordinates services.
  • Coordinates program-sponsored events; provides information to the community on activities via fliers and other communications media. Encourages and supports cultural activities and events.
  • Documents participant contact, as needed, including participant-related activities and follow-up contact.
  • Leads individual and group discussions with a focus on life skills and independent living.
  • Provides conflict resolution, mediation and crisis intervention assistance.
  • Monitors and ensures participants abide by program rules, guidelines, policies and procedures; takes appropriate action when necessary.
  • Informs participants of available services and assists participants to obtain appropriate service providers or community resources; assists participants by filling out forms and applications and advocating or intervening on their behalf, if requested.
  • Provides and facilitates supportive conversations – listens to concerns and offers suggested solutions and/or resources, when appropriate.
  • Consistently maintains confidentiality in regards to all participant information.
  • Is in attendance when scheduled, and on time, and demonstrates reliable and consistent attendance, ability to work a flexible schedule including evenings, nights, weekends and on-call.
  • Travels to and from work-related events as required; attends scheduled meetings, trainings and events including interdepartmental meetings with other Tribal programs, as appropriate.
  • Adheres to safety policies and procedures; ensures safety of participants, staff and facility through random and routine inspection.
  • Responds to emergencies calmly and professionally; participates in filing incident reports, when appropriate, and forwards them to the supervisor in a timely manner.
  • Proactively communicates with supervisor regarding any unusual circumstances concerning staff or the program in general.
  • Participates in providing information to Tribal programs and the community about FSC activities and program opportunities; organizes and participates in community events.
  • Represents the FSC in a positive and professional manner when interacting with participants and the community.
  • Ensures actions and decisions are in the Tribe’s best interests, including, but not limited to, ensuring they are consistent with the Tribe’s commitment to the well-being of its members.
  • Because of the Tribe’s commitment to community service and the wellbeing of its members, each employee may be expected to perform a wide range of office and field duties from time to time. Such duties may or may not be related to their regular responsibilities.
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