Family Success Coach

Union County Community Action, IncMonroe, NC
Onsite

About The Position

UCCA is seeking a motivated professional to support families through Head Start and Community Services programs. This role combines family coaching, resource coordination, male engagement initiatives, and case management to help participants achieve education, employment, and personal success.

Requirements

  • Bachelor's Degree in Social Work, Sociology, Psychology, Human Services, or a related field
  • One to three years of related experience working with children, families, or community programs preferred
  • Experience in case management, family services, community outreach, or social services preferred
  • Strong communication, organization, and relationship-building skills
  • CDL required within 90 days of employment
  • Valid driver's license required

Nice To Haves

  • Bilingual preferred

Responsibilities

  • Recruit eligible families and program participants
  • Develop and follow-up on Family Partnership Agreements and service plans
  • Connect families with community agencies and support services
  • Provide coaching and mentoring related to education, employment and personal success
  • Determine eligibility and assist participants with service applications
  • Facilitate workshops based on assessed needs and available resources
  • Conduct home visits and follow up on referrals and family needs
  • Maintain accurate records and data entry within ChildPlus
  • Collaborate with site staff and community partners to coordinate services
  • Complete needs assessments and ROMA-based service planning
  • Assist with program recruitment and outreach efforts
  • Support Head Start and CSBG performance goals and standards

Benefits

  • Medical, Dental, and Vision Insurance through BCBSNC
  • Company Paid Life Insurance and Short-Term Disability Insurance
  • 401(k) (Eligibility is after one year of employment)
  • 12 Paid Holidays
  • Paid Annual & Sick Leave
  • Tuition Assistance opportunities
  • Employee Referral Program
  • Professional development and career growth opportunities
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