Family Success and Administrative Assistant

Blooming Behavior Services•San Diego, CA

4d•Onsite

About The Position

Blooming Behavior Services provides evidence-based Applied Behavior Analysis (ABA) therapy for children on the spectrum or with developmental disabilities. We strive to provide the best treatment possible for our clients. Come Bloom with us and change a family's life. We are looking to hire a Family Success and Administrative Assistant in San Diego who wants to join a growing company and utilize their experience to make a significant impact on their fellow employees’ lives and the families we serve. This is a part-time, in-person role requiring 25 hours of work per week. The position is based out of our office in Mission Valley, with a consistent on-site schedule Monday through Friday.

Requirements

Availability Monday - Friday 8:30 AM - 1:30 PM
High school diploma or GED
Bilingual in Spanish preferred
Proficient in software systems, including Excel, PowerPoint, Monday.com, and G-Suite
Must have medical office experience with scheduling, authorizations, and/or onboarding new patients for a hospital, ER/OR, or mobile clinical staff
Excellent customer-oriented attitude
Ability to "think on your feet" and problem-solve on the go
Proficiency in digital marketing tools
High level of planning and organizational skills; high energy; excellence driven; team player
Must have excellent critical thinking, communication, and interpersonal skills
Prioritize and handle multiple tasks simultaneously
Proficient in Central Reach and Paylocity

Nice To Haves

Past work history with ABA scheduling is strongly preferred

Responsibilities

Speak with parents interested in ABA services to support access to care by responding to questions or providing the requested information.
Deliver professional, compassionate patient service while ensuring HIPAA compliance
Reviewing patient eligibility, coordinating referrals, and authorizations
Completing patient and employee onboarding and all documentation required within internal systems
Input new and ongoing authorizations for all patients
Review past due accounts and payment plan options as needed.
Address and determine solutions and fill client and staff scheduling needs based on collaboration with Scheduling, Behavior Analysts, and Clinical Directors (including sub sessions, start dates, etc)
Assist with office administration tasks related to inventory, materials management, and meeting reservations
Generate Canva, Excel, or other related program documents for social media, team huddles, holidays, etc.
Assist in planning and setting up for team meetings and social events
Source and qualify new leads for ABA referrals within the designated region, covering pediatricians, psychologists/neuropsychologists, daycares, and other potential partners
Other duties, as requested