Family Services Specialist - Grant Funded

City of Hampton•Hampton, VA

6d•Onsite

About The Position

The City of Hampton is seeking a compassionate, motivated Family Services Specialist to support families in strengthening their parenting skills, improving their well-being, and building healthier parent–child relationships. In this role, you’ll work directly with families to assess needs, develop service plans, and provide hands-on support through home visits and community connections. This is a grant-funded position.

Requirements

Graduation from an accredited college or university with a Bachelor's degree in Social Work, Sociology, Human Services, or a closely related field of study.
One (1) year of experience in a customer service field.
Must successfully pass a background check related to this position.
This position is safety-sensitive and is subject to testing for alcohol and controlled substances in accordance with the City's current substance abuse policy.
Must possess a valid motor vehicle operator’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
Knowledge of current social work principles, human behavior, and adult learning principles.
Ability to communicate effectively both orally and in writing, especially in times of stress; concurrently plan and ensure thorough follow through; make sound judgment based on knowledge of human behavior; current local, state, and federal laws, and current policy; interpret and assess individuals' and families' strengths and needs; organize and prioritize work; and plan and manage service delivery.
Ability to foster effective public relations and work with diverse groups.
Knowledge of community resources and child development.
Must possess solid teaching skills.

Nice To Haves

Some experience in early childhood/preschool populations preferred.
A combination of education and experience may be considered for this position.

Responsibilities

Conduct home visits to assess family strengths, needs, and overall social, emotional, and economic conditions.
Create individualized service plans with goals that address parenting, child development, financial stability, health, and home management.
Build trusting, supportive relationships with families while observing parent-child interactions using the Parents as Teachers model.
Assist families with accessing medical care, attending appointments, and connecting with partner agencies—providing transportation when needed.
Identify signs of family dysfunction, implement interventions, and adjust Plans of Care with supervisory guidance.
Maintain accurate case notes, digital records, and documentation for reporting and compliance.
Stay current on social work practices, community resources, and local/state policies.