Family Services Specialist III

Virginia Department of Social ServicesNewport News, VA
$52,170 - $69,138

About The Position

Receives referrals and investigates cases of suspected adult and child abuse and neglect; screens and makes determination for validity of abuse or neglect allegations. Evaluates high-risk situations and takes appropriate measures to ensure the safety of children. Independently works with and counsels families in the formation and implementation of service plans to reduce child abuse or neglect within the family. Participates in planning and evaluating adult and child abuse and neglect programs, foster care, and adoption. Exercises emergency removal authority; interviews family members in order to study and document information regarding strengths, mental and physical development, abuse history, parenting skills, perceptions of reported incident, violence, and family and community support. Reaches factually supported conclusions in a timely and thorough manner with input from parents, children, extended family, social workers, and relevant community stakeholders to ensure safety. Consults with and advises the multi-disciplinary teams and Family Assessment Planning Teams (FAPT) which exist within the community; may coordinate activities of these groups; serves as a community liaison and educator for issues of abuse or neglect; coordinates public education and community relations; disseminates information related to adult and child protective services. Prepares cases for and testifies in court proceedings as required; executes court orders. Monitors progress and compliance with court orders and provides on-going case management services to reduce family conflict and to prevent out of the home placement; maintain accurate case records of assessment, activities, and service plans. Provides training presentations and education on Child Protective Services policies and programs and remains abreast of current statewide policy initiatives and best practices related to the Human Services field. Performs other duties as assigned.

Requirements

  • Experience in investigating cases of suspected adult and child abuse and neglect.
  • Ability to evaluate high-risk situations and take appropriate measures to ensure child safety.
  • Experience in counseling families and implementing service plans.
  • Experience in planning and evaluating programs related to child welfare.
  • Ability to interview family members and document information.
  • Ability to reach factually supported conclusions.
  • Experience consulting with and advising teams.
  • Experience serving as a community liaison and educator.
  • Experience coordinating public education and community relations.
  • Ability to disseminate information related to protective services.
  • Experience preparing cases for and testifying in court proceedings.
  • Ability to execute court orders.
  • Experience monitoring progress and compliance with court orders.
  • Experience in case management services.
  • Ability to maintain accurate case records.
  • Experience providing training presentations and education.
  • Knowledge of current statewide policy initiatives and best practices related to the Human Services field.

Responsibilities

  • Receives referrals and investigates cases of suspected adult and child abuse and neglect.
  • Screens and makes determination for validity of abuse or neglect allegations.
  • Evaluates high-risk situations and takes appropriate measures to ensure the safety of children.
  • Works with and counsels families in the formation and implementation of service plans to reduce child abuse or neglect within the family.
  • Participates in planning and evaluating adult and child abuse and neglect programs, foster care, and adoption.
  • Exercises emergency removal authority.
  • Interviews family members to study and document information regarding strengths, mental and physical development, abuse history, parenting skills, perceptions of reported incident, violence, and family and community support.
  • Reaches factually supported conclusions in a timely and thorough manner with input from parents, children, extended family, social workers, and relevant community stakeholders to ensure safety.
  • Consults with and advises the multi-disciplinary teams and Family Assessment Planning Teams (FAPT).
  • May coordinate activities of these groups.
  • Serves as a community liaison and educator for issues of abuse or neglect.
  • Coordinates public education and community relations.
  • Disseminates information related to adult and child protective services.
  • Prepares cases for and testifies in court proceedings as required.
  • Executes court orders.
  • Monitors progress and compliance with court orders.
  • Provides on-going case management services to reduce family conflict and to prevent out of the home placement.
  • Maintains accurate case records of assessment, activities, and service plans.
  • Provides training presentations and education on Child Protective Services policies and programs.
  • Remains abreast of current statewide policy initiatives and best practices related to the Human Services field.
  • Performs other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service