Family Services Specialist
About The Position
Welcome to Iris Family Support Center! At Iris, we believe strong families build strong communities. We’re looking for compassionate, driven Family Service Specialists to join our team and help families navigate challenges, build stability, and ensure child safety. In this role, you won’t be behind a desk—you’ll be working directly with families in their homes and communities, creating meaningful change every day. At Iris, we are committed to our founder’s mission to prevent and eliminate the abuse and neglect of children through education, counseling, intervention, family services, and community partnerships. Join a team that provides you with: Meaningful, mission-driven work that impacts families directly, Ongoing professional development and certification opportunities, A supportive team environment with strong supervision and collaboration, Opportunity to grow your clinical and case management skills.
Requirements
- Bachelor’s degree in Social Work, Human Services, Education, or related field
- At least 1 year of experience in childcare, home management, or family services
- Valid driver’s license, reliable transportation, and proof of insurance
- Strong communication (written & verbal)
- Relationship-building and rapport development
- Trauma-informed approach
- Critical thinking and problem-solving
- Emotional resilience and professionalism
- High level of personal accountability and ethical practice
Nice To Haves
- Experience working with at-risk families
Responsibilities
- Manage an active caseload and meet productivity expectations
- Conduct intakes, assessments, and develop individualized case plans
- Provide crisis intervention, safety planning, and ongoing support
- Deliver face-to-face services (minimum 50% of your week) in homes and communities
- Use evidence-based practices like: Motivational Interviewing, Trauma-Focused Cognitive Behavioral Therapy, Nurturing Parenting, Family Centered Treatment (FCT)
- Partner with courts, DCS, probation, foster parents, and community stakeholders
- Maintain accurate, timely documentation (case notes, reports, treatment plans)
- Advocate for families and connect them to community resources
- Attend court hearings and testify when needed
- Provide transportation and hands-on support when necessary
Benefits
- Ongoing professional development and certification opportunities
- A supportive team environment with strong supervision and collaboration
- Opportunity to grow your clinical and case management skills
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
