Family Services Specialist I/ll - Child Protective Services

Virginia Department of Social Services•Gloucester, VA

2d•$51,210•Hybrid

About The Position

Gloucester Department of Social Services is seeking to fill a position within the Child Welfare Unit. The selected candidate will be responsible for the initiation of family assessments/investigations of alleged abuse/neglect of child(ren) assessing safety and risk of the child(ren) as well as completing relevant casework throughout the process. Family Services Specialist I represents an entry-level employee receiving training in the area of child welfare. The selected candidate will work under the direct supervision of the Family Services Supervisor. The position involves extensive training both virtually and in-person prior to caseload assignments. Family Services Specialist II represents the full performance level in the occupational group for Family Services. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods in Employment Services and Child Care and basic service level caseloads of Adult/Adult Protective Services, Child Protective Services, Foster Care, and Adoptions. Employees may provide services in all program areas or specialize in one or several program areas. Typically, a Family Services Specialist II performs all tasks independently and only seeks supervisory advice on unusual situation or when policies and procedures require supervisory review or involvement. The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter’s functioning more independently as a full performance Family Services Specialist.

Requirements

Minimum of a Bachelor’s degree in a Human Services field or minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.

Nice To Haves

Knowledge of social work principles and practices, human behavior and motivational theory, and social, economic, and health problems.
Provides case management services to monitor compliance.
Skill in operating a motor vehicle and holding a valid Virginia Driver’s License.
Skill in operating a personal computer with associated software, preferably Microsoft Office.
Previous experience working with social work principles and practices.
Experience with state associated database programs and software.
Knowledge of laws, policies, and regulations relating to human services program areas and legal procedures as related to program area.
Ability to communicate effectively both orally and in writing.
Ability to manage multiple tasks and prioritize work assignments.
Ability to establish and maintain effective relationships with others and stay abreast of current trends and developments in the social work field.
Ability to plan and manage own work activities including service delivery, preparing reports and correspondence, record keeping responsibilities and related activities.
Demonstrated ability to interview, assess needs, counsel and refer clients to other resources.
Demonstrated ability to develop and implement service plans in order to ensure the delivery of appropriate services to the client.
Ability to analyze case information to make sound judgments within the framework of existing laws, policies, and regulations.

Responsibilities

Interprets laws, policies and regulations as applied to specific area of responsibility
Monitors, coordinates and administers specific programs as assigned
Coordinates services within specific area of responsibility
Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems
Informs clients of related service programs rules/regulations, and right to participate
Presents cases to determine appropriate services and writes/implements service plan
Provides case management services to monitor compliance
Tracks expenditures, prepares/submits budget estimates and ensures payment for services
Completes necessary federal, state and local planning and reporting requirements
Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers
Conducts overall monitoring of programs in specific area of responsibility
Serves as resource to clients and the community
Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care
Shelter duty – When activated by the County Administrator, must be willing to work in the community emergency shelter