Protective Services Specialist

South State BankNorth Charleston, SC
Onsite

About The Position

The Protective Services Specialist is primarily responsible for ensuring the protection and safety of employees, bank facilities, and assets with added supervisor responsibilities. This role involves taking ownership of all tasks and challenges encountered in the operation of the assigned position. The Protective Services Specialist reports directly to the Corporate Security Protective Services Manager.

Requirements

  • Highschool Diploma or equivalent.
  • Greater than 2 years’ experience in a security protection setting (Military, law enforcement or Security / Protective Services).
  • Knowledge in physical security, access control and site protection preferred.
  • Must be able to effectively access and interpret information on computer screens, documents, reports, and properly identify visitors.
  • Must be able to exert, lift, carry up to fifty pounds of force occasionally, and/or up-to twenty pounds frequently.
  • Must be able to walk, bend, stoop, reach, kneel, stand, and sit for up to 8 hours in a shift.
  • Must be able to climb at least 3 flights of stairs occasionally in an 8-hour shift.
  • Must be able to actively respond to emergency and non-emergency-related incidents per 8-hour shift.

Nice To Haves

  • Knowledge in physical security, access control and site protection

Responsibilities

  • Assist contract Security Guards with specific questions / issues, keeping up with paperwork and other tasks designated by the Corporate Security Protective Services Manager, as guard supervisor.
  • Monitor and control the access and egress of all individuals entering and exiting the facility main entrance doors.
  • Identify, document, and retain records for all visitors, vendors, and service personnel following the bank’s Visitor Procedures. Notify the appropriate department personnel of their arrival and arrange security guard escort when necessary.
  • Monitor all activity around the post to ensure employees and visitors remain safe by viewing the surveillance system continually throughout the day to ensure all cameras are functioning properly and to detect suspicious persons/activity on property.
  • Contact local law enforcement / 911 for incidents rendering immediate attention.
  • Train contract guards on desk duties for coverage when absent or away from the desk.
  • Complete and submit Corporate Security Incident Reports as required for incidents / issues that may arise and warrant documentation.
  • Maintain no-trespass orders for assigned location.
  • Ensure proper guidance and compliance with South State Bank’s Code of Ethics and other operating policies and procedures.
  • Dress in professional attire and always display your South State Bank badge when on campus.
  • Maintain a balanced relationship with employees that is welcoming and approachable. The Protective Services Specialists’ primary focus is the safety of employees.
  • Accepts other duties as assigned by the Protective Services Manager.
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