Healthy Families America Family Service Specialist- Family Visitor

East Bay Community Action ProgramEast Providence, RI
Onsite

About The Position

EBCAP is seeking a compassionate and dedicated Healthy Families America (HFA) Family Visitor to provide home-based support to families with young children. This role offers the opportunity to make a lasting impact by helping families build healthy relationships, access critical resources, and achieve their goals in a strength-based, family-centered environment. The HFA Family Visitor is responsible for providing structured home-visiting services designed to support child development, parenting skills, family health, and overall well-being. Key responsibilities include conducting home visits, completing assessments, developing family-centered goals, and connecting families with community resources while ensuring compliance with Healthy Families America and Rhode Island Department of Health standards.

Requirements

  • High school diploma or equivalent
  • Minimum of 3 years’ experience working with children and families
  • Knowledge of early childhood development (birth to age five)
  • Ability to maintain confidentiality and manage sensitive information appropriately
  • Valid driver’s license and reliable transportation for home visits
  • Strong interpersonal and communication skills (written and verbal)
  • Ability to build trust and maintain professional boundaries
  • Strong organizational and time management skills
  • Ability to work independently while effectively using supervision
  • Cultural competence and ability to work with diverse populations
  • Basic computer and documentation skills

Nice To Haves

  • Bilingual ability (Spanish, Portuguese, or Creole) is a plus
  • Bachelor’s degree in Human Services, Social Work, Child Development, Education, or a related field
  • Infant Mental Health endorsement
  • Experience working within evidence-based home visiting or family support programs

Responsibilities

  • Conduct regular home visits centered on parenting, child development, and family wellness
  • Partner with families to establish goals and create actionable plans
  • Provide strength-based, culturally responsive guidance and support
  • Connect families with internal programs and community-based services
  • Develop and maintain referral networks to expand support options
  • Guide families through available home visiting program options to ensure best fit
  • Complete required screenings and assessments in accordance with program guidelines
  • Maintain accurate, timely documentation aligned with EBCAP and RIDOH expectations
  • Participate in reflective supervision, ongoing training, and quality improvement activities
  • Collaborate with programs such as Head Start, WIC, Behavioral Health, and Health Centers to ensure coordinated care
  • Support outreach and recruitment efforts to engage eligible families

Benefits

  • Subsidized, comprehensive medical (BCBSRI) and dental (Delta Dental) insurance plans
  • Supplemental vision insurance (Delta Dental)
  • Voluntary medical and dependent care flexible spending accounts
  • Up to 3% matching 403(b) retirement plan
  • Employer-paid life insurance
  • Generous paid time off including vacation, holidays, personal days, and sick time
  • Mileage reimbursement
  • Tuition reimbursement
  • Employer-paid professional development
  • Employee assistance program
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