Family Resource Navigator

The Gathering Place A Refuge for Rebuild•Denver, CO

1d•Onsite

About The Position

The Family Resource Navigator is responsible for identifying the needs of members and providing comprehensive care through referrals, resource navigation, financial assistance, and other steps towards achieving a member’s pathway to stability. This position works as a part of the Family Program on the Stability and Recovery Team to facilitate pathways to stability through connections in the community and within the continuum of care at The Gathering Place. This position's duties are fully in-person and during site operating hours. You might be a great fit at TGP if you have a passion and commitment for our mission, the services we provide, and for addressing the systemic barriers that our members face through a low barrier, trauma-informed approach.

Requirements

Motivated and self-driven
Ability to work autonomously or within a team
Organized, efficient, reliable, detail oriented
Excellent verbal and written communication skills; able to tailor communication to each audience
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc), or willingness to learn

Nice To Haves

Bilingual with Spanish language proficiency preferred
Knowledge of homelessness, poverty, women and trans issues, substance misuse a plus

Responsibilities

Assess families to understand their needs, challenges, and goals like housing, food insecurity, physical and mental health, benefits assistance, financial aid, employment, and follow through with their plan to completion.
Works directly with families onsite at TGP to provide strength-based and member-directed navigation support, housing connection, and stabilization services using culturally responsive and evidenced-based practices.
Makes connections, referrals, and outreach to external programs that connect families to resources and achieve needs.
Achieves established programmatic goals and outcomes.
Develops relationships with program participants that are marked with dignity and respect, and that foster hope and empowerment.
Demonstrates respect, cultural competence, and knowledge of trauma informed care and low barrier practices in interactions with TGP members, staff, and collaborative partners.
Helps to maintain a clean, trauma-informed environment for staff and members.
Ensures completion of all program effort documentation and data entry as required, in a timely manner.
Regularly participates in supervision and team meetings.
Work is onsite and during operating hours.
Proactively engage in de-escalation, crisis prevention, and crisis mitigation.
Other duties as assigned.