Family Resource Coordinator - Buffer

KINDERING CENTER • Bellevue, WA

11d • $27 - $36

About The Position

The Family Resource Coordinator provides access to coordinated services across agencies for young children with developmental disabilities and their families in compliance with IDEA Part C. The position serves Kindering’s four campuses in Bellevue, Bothell, Redmond, and Renton, coordinating referrals, evaluations, assessments, Individual Family Service Plans (IFSPs), and connections to services and resources within Kindering and the community.

The coordinator maintains records and supports agency, billing, Medicaid, and program requirements; collaborates with families, service providers, school districts, insurance billing teams, and other agencies; and helps ensure compliance with applicable policies, procedures, and timelines. The role also supports care planning and coordination for complex health needs, maintains client confidentiality, and assists families with transitions when a child exits Kindering.

This is a full-time, 40-hour-per-week day-shift position with frequent local travel across office, clinic, community, home-visit, and virtual settings. The role involves managing multiple cases and deadlines, participating in evaluations and IFSP meetings, and interacting regularly with children, families, and community partners.

Requirements

• An associate degree or equivalent experience is accepted; a bachelor's degree in a field related to social services or early support services is preferred.
• Must be able to be trained by and registered with the DSHS Infant Toddler Early Support Program and King County ICC upon hire.
• Experience and comfort interacting with diverse populations.
• Strong teamwork skills, reliability, and punctuality.
• Strong organizational skills and ability to maintain detailed records and manage multiple cases, deadlines, documentation requirements, and regulatory timelines.
• Excellent verbal and written communication skills and ability to work effectively under stressful conditions.
• Pass the Washington State DSHS criminal history and background check and FBI fingerprint check.
• Maintain client confidentiality in accordance with privacy regulations and organizational policies.
• Proficiency in word processing and familiarity with Microsoft Office Suite, including advanced skills in Word, Excel, and Access.
• Valid Washington State driver's license and valid automobile insurance coverage.
• Access to a dependable personal vehicle for transportation.
• Physical ability to lift and carry objects weighing up to 40 pounds.
• Provide documentation of a negative tuberculosis test result.
• Provide proof of current COVID-19 and MMR immunizations, or submit a titer test demonstrating immunity.
• Employees providing or supervising in-person services to children must be vaccinated; exceptions are not accommodated for those positions.

Nice To Haves

• Experience working in social services or early support.
• Fluency in another language, including speaking, reading, and writing.

Responsibilities

• Manage referrals and schedule developmental evaluations to determine eligibility for Part C services.
• Serve as a point of contact to help parents obtain services, funds, and assistance within Kindering and the community.
• Coordinate evaluations and assessments and identify service providers available to each child and family.
• Maintain documentation of Family Resource Coordinator activities in child files and agency records for billing and tracking.
• Communicate and collaborate with insurance billing teams, service providers, school districts, and other agencies.
• Facilitate the development, scheduling, and review of Individual Family Service Plans (IFSPs), including creating and monitoring functional, family-centered goals.
• Ensure compliance with Kindering, IDEA Part C, and school district policies, procedures, and timelines.
• Provide care and program planning, coordination, anticipatory guidance for complex health needs, resource development, interagency coordination, quality management, and administration to support Medicaid programs.
• Maintain confidentiality of client information.
• Help transition families to other services when a child exits Kindering.
• Complete other duties as assigned.

Benefits

• Medical, vision, and dental benefits, with a Health Savings Account for qualified individuals.
• Company-paid life and disability insurance.
• Employee Assistance Program.
• 403(b) plan.
• Paid time off and elective time off.
• 11 paid holidays per year.
• Tuition reimbursement and professional development opportunities.
• Mimi Siegel Fellowship and Department of Health license reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree