Family Relations Specialist - Arkansas

Pediatrics Plus • Conway, AR

2d

About The Position

Pediatrics Plus is a specialized pediatric healthcare provider focused on helping children succeed through evidence-based therapy and education, diagnostic services, specialized facilities and equipment, family support, and community investment. The Family Relations Specialist supports families and children in the Central Arkansas area by completing referrals for outpatient therapy and developmental preschool services. The company provides training for the role and opportunities for professional development and growth.

Requirements

• High school diploma or equivalent.
• Ability to communicate effectively and professionally with a wide variety of people.
• Ability to work with clients from birth through age 21 and their families.
• Strong organizational skills, attention to detail, and accuracy.
• Working knowledge of keyboarding, databases, word processing, spreadsheets, and Internet software.
• Ability to handle multiple tasks in a busy environment.
• Ability to read and interpret safety rules, policies, and other company documents.
• Ability to write routine reports and correspondence.
• Ability to present information effectively in one-on-one and small-group situations.
• Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
• Ability to maintain regular and punctual attendance and complete tasks in a timely manner.
• Must comply with company dress-code policies.
• Ability to accurately communicate information through sight and hearing.
• Frequently lift and/or move up to 50 pounds.
• At a Farm location, must be comfortable around standard farm animals, including touching, smelling, feeding, and engaging with them, and have minimal allergies.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Complete the referral intake process for outpatient therapy and developmental preschool, update necessary systems, and request required paperwork.
• Explain insurance benefits and funding options to parents.
• Schedule outpatient therapy and developmental preschool initial evaluations with parents.
• Communicate promptly and effectively with state agencies and on-site locations, including by phone and email, to support a quality referral process.
• Respond positively to feedback about job performance and communicate needs or concerns to leadership.
• Participate in one-on-one meetings with a leader.
• Uphold and incorporate Pediatrics Plus’s core values, mission, and philosophy in job responsibilities.
• Perform other related or unrelated duties as assigned.

Benefits

• Paid time off: 15 days annually.
• Medical, dental, and vision insurance.
• 401(k) with company matching.
• Company discounts and incentives.
• Professional development and leadership growth opportunities.
• Training for the role.
• State-of-the-art facilities and technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED