Family Peer Advocate

Greater Mental Health of New York•Tarrytown, NY

15h

About The Position

The Family Peer Advocate (FPA) is a parent or caregiver who is raising or has raised a child with serious mental health concerns and is personally familiar with the associated challenges and available community resources for children and families. As an active member of the Crisis Stabilization Team, the FPA supports caregivers through mentoring, education, coping and symptom-management skills, and assistance with rehabilitation, recovery, and resilience. The role helps caregivers engage and participate in treatment planning and reinforces skills over time. Services are delivered in a trauma-informed, culturally and linguistically competent, person-centered manner, using evidence-based practices when possible and supporting self-determination, choice, shared decision-making, and collaboration. The Crisis Stabilization Team serves children and youth throughout Westchester County who are at high risk of hospitalization, re-hospitalization, or placement. Its services aim to reduce acute symptoms, restore pre-crisis functioning, and build natural supports. The position is based in Tarrytown, New York, and is listed as 35 hours per week, full-time, non-exempt. Flexible scheduling is required, and hours, reporting structure, and location may change based on program needs.

Requirements

Be a parent or caregiver who is raising or has raised a child with serious mental health concerns and is personally familiar with related challenges and community resources for children and families.
Be eligible for the Family Peer Advocate Provisional Credential and willing to complete training toward the Family Peer Advocate Professional Credential within required timeframes; maintain the credential throughout employment.
Have strong computer skills, including typing and use of communication tools, scheduling tools, and web browsers.
Be proficient in Microsoft Office and database management systems.
Be fluent in English in reading, writing, and speaking.
Be reliable, able to work independently, and understand the importance of confidentiality.
Have a valid driver's license for at least three years and a driving record satisfactory to the insurance carrier, with no more than six points; comply with the agency driver policy.
Be at least 21 years old to drive for the agency.
Obtain and maintain current New York State Defensive Driving certification within 30 days of hire.
Obtain and maintain applicable regulatory clearances.
Be legally eligible to work in the United States without sponsorship.
Be able to work a flexible schedule.

Responsibilities

Engage caregivers through strategies that advance identified goals, including strengthening problem-solving skills, mentoring, exploring community resources, and providing life-skills support.
Document progress and maintain permanent records of activity in accordance with agency policies, procedures, and program guidance.
Practice according to a person-centered, trauma-informed philosophy aligned with the organization's values.
Help shape a team culture that promotes person-centered, recovery-focused, strength-based service delivery.
Assist with family engagement and retention activities and help the team maintain a family-focused, recovery-oriented approach.
Maintain appropriate professional standards and comply with standards and guidelines established by applicable regulatory authorities.
Participate in team meetings.
Perform other designated and related duties.

Benefits

403(b) retirement plan with employer contribution after one year of service.
Flexible work arrangements, including hybrid options, subject to business needs.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
15 days of paid time off per year.
12 days of paid sick time per year.
11 employer-paid holidays per year.
Professional development opportunities, including advancement, training programs, and support for certifications and continuing education.
Free employee assistance program services.
Employee discounts on travel, hotels, entertainment, services, electronics, automobiles, shopping, and other items.
Gym reimbursement through the employer's medical insurance carrier.
Qualifying employer for Public Service Loan Forgiveness.