Family Peer Advocate

Greater Mental Health of New York•Tarrytown, NY

About The Position

The Family Peer Advocate (FPA) is a parent or caregiver who is raising or has raised a child with serious mental health concerns and is personally familiar with the challenges and community resources available to children and families. As an active member of the Youth Assertive Community Treatment (ACT) Team, the FPA supports caregivers through role modeling, education about self-help techniques and group processes, coping strategies informed by lived experience, symptom-management skills, and assistance with rehabilitation, recovery, and resilience. The role helps ensure caregiver engagement and active participation in treatment planning, and reinforces skills over time. Services are delivered in a trauma-informed, culturally and linguistically competent manner. The FPA helps families use natural and community supports and resources, while supporting self-determination, choice, shared decision-making, and collaboration. The position is mobile in Westchester County and requires a flexible schedule. The FPA reports to the Youth ACT Team Leader. This is a full-time, non-exempt position working 35 hours per week, with an annual salary of $50,000.

Requirements

Be a parent or caregiver who is raising or has raised a child with serious mental health concerns and is personally familiar with the related challenges and available community resources.
Be eligible for the Family Peer Advocate Provisional Credential and willing to participate in training toward the Family Peer Advocate Professional Credential within required timeframes.
Have strong computer knowledge, including typing and use of communication tools, scheduling tools, and web browsers.
Be proficient in Microsoft Office and database management systems.
Be fluent in English, including reading, writing, and speaking.
Be reliable, able to work independently, and understand the importance of confidentiality.
Have a valid driver’s license and a driving record satisfactory to the employer’s insurance carrier.
Maintain current New York State Defensive Driving certification.
Obtain and maintain applicable regulatory clearances.
Be legally eligible to work in the United States without sponsorship.
Be able to work a flexible schedule.

Responsibilities

Engage caregivers in strategies aimed at identified goals, including strengthening problem-solving skills, mentoring, exploring community resources, and providing life-skills support.
Document progress and maintain a permanent record of activity in accordance with agency policies, procedures, and program guidance.
Practice using a person-centered, trauma-informed philosophy aligned with the values of Greater Mental Health of New York.
Help shape a team culture that promotes person-centered, recovery-focused, strengths-based services.
Assist with family engagement and retention to promote caregivers’ involvement with the team and support a family-focused, recovery-oriented approach.
Maintain appropriate professional standards and adhere to standards and guidelines established by applicable regulatory authorities.
Participate in daily morning team meetings.
Perform other designated and related duties.
Meet documentation, productivity, professional development, training, and caregiver-engagement expectations.

Benefits

403(b) retirement plan with employer contribution after one year of service.
Flexible work arrangements, including hybrid options, subject to business needs.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
15 days of paid time off per year.
12 days of paid sick time per year.
11 employer-paid holidays per year.
Professional development, advancement opportunities, training programs, and support for certifications and continuing education.
Free Employee Assistance Program services.
Employee discounts on travel, hotels, movie tickets, theme parks, services, electronics, auto, shopping, and more.
Gym reimbursement through the employer’s medical insurance carrier.
Qualifying employer for Public Service Loan Forgiveness.
$2,000 retention bonus after six months of employment.