Family Partner

RHA Health Services, LLC•Asheville, NC

About The Position

The Family Partner guides families, advocates on their behalf, and coordinates with local community organizations to improve family outcomes. The role works to reduce stigma and discrimination associated with behavioral health, substance use, developmental, social, and emotional concerns. The Family Partner uses and teaches strength-based interventions that promote recovery, reduce symptoms, increase coping skills, and support the highest possible level of functioning in the community. Services are highly individualized and delivered in the community, while supporting family self-determination and decision-making. The position requires lived experience as a primary caregiver for a child who has or had mental health or substance use disorders, or an intellectual or developmental disability, along with experience navigating child- and family-serving systems and teaching involved family members. Candidates must also meet one of the stated education and experience pathways and hold or be in the process of obtaining National Certification in Family Partner.

Requirements

  • Lived experience as a primary caregiver for a child who has or had mental health or substance use disorders, or an intellectual or developmental disability.
  • Experience navigating child- and family-serving systems and teaching involved family members.
  • One of the following education and experience combinations: a bachelor's degree in a human services field from an accredited university and one year of experience working with the target population; an associate degree in a human services field from an accredited school and two years of experience working with children, adolescents, or transition-age youth; or a high school diploma or GED and at least four years of experience working with children, adolescents, or transition-age youth.
  • Must hold or be in the process of obtaining National Certification in Family Partner.

Responsibilities

  • Participate in family care planning meetings and processes, including coordination with DSS, schools, DJJ, medical, behavioral health and substance use agencies, courts, and probation.
  • Use firsthand experience and system-of-care values and principles to recommend best practices based on current state and national data.
  • Teach and model alternative skills and attitudes for parenting and interacting with children, adolescents, emerging adults, and community providers.
  • Help families navigate available systems of care by explaining admission criteria, treatment options, and possible barriers through a strength-based lens.
  • Advocate for individual and family needs with agencies and organizations that can provide support and treatment, while teaching family members to advocate for themselves.
  • Communicate and work with the MORE team regarding service plans, resource needs, and goals achieved.
  • Attend seminars, meetings, and scheduled in-service training; maintain knowledge through current reading and continuing education; and advocate for consumers within the facility and community.

Benefits

  • Early access to earned wages through Payactiv before payday.
  • Employee perks and discount program.
  • Paid time off for full-time employees.
  • Health insurance for full-time employees.
  • 401(k) retirement savings program.
  • Physical, emotional, and financial wellbeing programs.
  • Chronic disease management programs for hypertension and diabetes, for qualifying employees.
  • Free CPR, first aid, and job-specific training opportunities.
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