Family Outreach & Enrollment Associate/Manager - Bronx & Upper Manhattan
About The Position
Zeta is seeking a bilingual Family Outreach & Enrollment Associate/Manager to make a significant impact by providing world-class education and fostering social-emotional development for students. The role involves engaging with prospective families in the Bronx and Upper Manhattan, coordinating outreach efforts, building community relationships, and supporting the admissions and enrollment processes. This position requires a results-driven individual comfortable with in-person community engagement and data analysis, with the potential for some remote work. Zeta operates multiple schools and plans to expand, offering a dynamic environment for change agents in public education.
Requirements
- Bilingual proficiency in English and Spanish is required.
- Candidates must be comfortable working in-person in the Bronx and Upper Manhattan (Inwood, Washington Heights).
- Strong communication skills (verbal and written)
- Results-driven track record
- Proficiency in managing and analyzing spreadsheets.
- Proficiency with the Google Suite is required.
- Permanent authorization to work in the U.S. is required.
Nice To Haves
- Experience in sales or customer service (preferably working with families in an educational or social services setting)
- Proven record of building and maintaining strong relationships with customers or external audiences.
Responsibilities
- Develop and implement strategies to engage with prospective families in our communities
- Coordinate and lead on the ground outreach efforts directly in the community to share information about Zeta in person
- Build and maintain relationships with community-based organizations
- Plan and execute engagement events for prospective families
- Support with Zeta’s random admissions lottery and enrollment processes
- Draft and distribute written communications to diverse stakeholder groups
- Collect and analyze data to optimize outreach strategy and tactics
- Wear multiple hats as a part of a scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed
Benefits
- Comprehensive and affordable medical, dental, and vision plans
- Flexible spending accounts for eligible medical purchases and commuter expenses
- 403(b) retirement plan; Zeta offers matching contributions toward your savings
- Competitive compensation
- Monthly stipend for wellness and lifestyle expenses
- 4 live therapy sessions per month through Talkspace, and a free Headspace subscription
- MacBook Air, and specified monthly reimbursement for use of mobile phone
- Fully stocked teacher workrooms with favorite snacks and Nespresso machine
- Zeta swag, team outings, and NYC's finest sweet treats
- Books for professional development
- Clear pathway to professional growth
- Consistent feedback and support from managers and teammates
- Community Circle practice to build and strengthen our sense of team
- Interactive Mindfulness and DEIJ programming
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
