Part-Time Family Outreach Assistant (Temporary)
University Prep Schools•Detroit, MI
•Onsite
About The Position
This is a temporary, part-time position for approximately 7 weeks, supporting network-wide recommitment outreach efforts. The role involves making a high volume of outbound phone calls to families. The position requires strong organizational skills, attention to detail, and the ability to maintain confidentiality. The goal is to provide an excellent experience for families.
Requirements
- High school diploma or equivalent.
- Strong verbal communication and customer service skills.
- Comfortable making a high volume of outbound phone calls.
- Strong organizational skills and attention to detail.
- Ability to accurately document information and maintain confidentiality.
- Professional phone communication.
- Customer service and relationship building.
- Organization and time management.
- Accurate documentation and record keeping.
- Problem-solving and active listening.
- Ability to work independently while collaborating with a team.
- Commitment to providing an excellent experience for families.
Nice To Haves
- Previous experience in customer service, call center, family engagement, or school office support.
- Experience working in K–12 education or with enrollment processes.
- Familiarity with Google Workspace (Sheets, Docs, Gmail) and basic data entry.
Responsibilities
- Making a high volume of outbound phone calls.
- Documenting information accurately.
- Maintaining confidentiality.
- Providing an excellent experience for families.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
