Family Mentor - Total Family Strategy

Suncoast Center•St. Petersburg, FL

4h•Onsite

About The Position

Suncoast Center, Inc. is seeking a Parent & Family Mentor to join their Total Family Strategy team. This role is designed for parents or guardians with lived experience navigating behavioral health or family support systems, offering an opportunity to leverage personal journeys to support other families. For over 80 years, Suncoast Center has been providing emotional wellness services to individuals and families within a supportive team environment. The mission of this position is to uplift families and create lasting, positive impact in the community by providing non-clinical, strengths-based peer mentoring.

Requirements

Must have lived experience of being a parent or guardian
Must be able to read, write and comprehend oral instructions
Must be willing to use or learn computer software
Must have personal attributes suited to working in a team environment with persons with mental health, substance use, and family support needs
High School Diploma or GED certificate is required
Must be 21 years of age
Must have a negative drug screening prior to hire and throughout employment
Must pass a Criminal Background Check, local checks, and DCF Level II Background Screening prior to hire and annually
Must be in compliance with Florida Laws and Administrative Codes with fingerprinting and determined to be of good moral character
Must have valid Florida Driver’s License and pass motor vehicle checks prior to hire and annually with acceptable driving record maintained throughout employment
Must have reliable vehicle, valid registration, and valid vehicle insurance
Computer Literate
Must be available at least 3 evenings a week, Monday through Thursday until 7pm with a 5 day work week Monday through Friday
In-depth (2-3 day) training on Peer Recovery or Parent & Family Mentoring required to be completed within 6 months of hire

Nice To Haves

Associate’s degree (AA/AS) in Human Services or related field or Bachelor level degree preferred
Wellness Recovery Action Plan (WRAP) & WHAM or Peer Support Whole Health & Resiliency experience is preferred
Certification as a Peer Recovery Support Specialist is preferred
Experience accessing services for children and families (e.g. IEP, 504 plan, and financial assistance) is preferred

Responsibilities

Actively participate in family treatment planning and care coordination
Attend team meetings, staffing’s, and supervision
Support parent/guardian support groups alongside therapists and case managers
Provide non-clinical, strengths-based peer mentoring to parents and families
Assist families in setting and achieving relationship-based goals
Offer psycho-education and resources tailored to each family’s needs
Monitor client progress using wellness tools
Support family engagement through structured peer groups and community resources
Build connections with local support networks and resources
Facilitate access to educational, cultural, and mutual aid organizations
Maintain accurate and timely records in the electronic health record system
Adhere to program productivity standards and certification requirements
Other job duties as assigned

Benefits

Paid Time Off
Paid Holidays
Medical, Dental, and Vision Insurance Plans
Life Insurance/Voluntary Life Insurance
Health Savings Accounts
Retirement Plan with up to 5% matching
Mileage Reimbursement
Continuing Education
EAP Supports
Company Paid Basic Life, Accidental Death and Dismemberment, and Long term Disability
Options to secure additional Life/AD&D as well as short term disability
Professional development options through our Learning Management System and live trainings
Monthly Social Committee Events