Family Literacy & Digital Empowerment Program Assistant - Student Employment

Saint Xavier University•Chicago, IL

About The Position

The Family Literacy & Digital Empowerment Program Assistant will support the planning, coordination, and implementation of the SXU Family Literacy & Digital Empowerment Academy. This student leader will serve as both an Instructional Aide and Administrative Assistant, helping to create a welcoming and supportive learning environment for families participating in workshops focused on digital literacy, computer skills, financial literacy, educational navigation, career readiness, and other family learning topics. This position offers valuable experience in program coordination, community engagement, event planning, customer service, teaching support, and educational outreach. This student employment opportunity supports the development of skills aligned with the National Association of Colleges and Employers (NACE) Career Readiness Competencies. Through this role, students will strengthen the following competencies: Communication: Students build communication skills by practicing clear, respectful, and professional verbal, written, and interpersonal communication in a workplace setting. Critical Thinking: Students build critical thinking skills by applying judgment, solving problems, prioritizing tasks, maintaining accuracy, and using feedback to improve their work. Professionalism: Students build professionalism by practicing dependability, accountability, confidentiality when applicable, workplace etiquette, and respectful service in a workplace setting. Technology: Students build technology skills by using department systems, software, digital tools, equipment, or university platforms to complete tasks accurately and efficiently.

Requirements

MUST BE A STUDENT AT SAINT XAVIER UNIVERSITY
Must be Federal Work Study Eligible
Must Include a Resume and Cover Letter
Strong interpersonal and communication skills.
Basic proficiency with Microsoft Office (Word, Excel, PowerPoint).
Comfortable using computers and common technology applications.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Commitment to providing excellent customer service

Nice To Haves

Bilingual (English/Spanish) preferred
Experience tutoring, mentoring, teaching, or assisting others with technology

Responsibilities

Assist with the preparation and delivery of family literacy and digital empowerment workshops.
Serve as an instructional aide during workshops by helping participants navigate technology, complete activities, and troubleshoot basic computer issues.
Provide one-on-one assistance to participants as needed.
Demonstrate patience, professionalism, and cultural sensitivity when working with diverse families and community members.
Support workshop facilitators during presentations and hands-on activities.
Prepare workshop materials, handouts, sign-in sheets, evaluations, and participant packets.
Assist with workshop registration and participant communications.
Maintain attendance records and participation data.
Help organize digital files, program documents, and resource materials.
Support data collection and reporting efforts related to program outcomes.
Assist with inventory management of program supplies and technology resources.
Set up and break down workshop spaces, including computer labs, meeting rooms, and resource tables.
Ensure technology and presentation equipment are ready prior to workshops.
Welcome participants and provide customer service during events.
Assist with refreshments, room arrangements, and event flow as needed.
Assist with promoting workshops through flyers, social media, email communications, and campus announcements.
Support the development of participant recruitment materials.
Help capture photos and testimonials (with appropriate permissions) for program promotion and reporting purposes.