Family Justice Center Director

Travis County•Austin, TX

1d•Hybrid

About The Position

Travis County Health and Human Services (HHS) is seeking a full-time Family Justice Center Director for its new Family Justice Center. This is an Executive Leadership position responsible for overseeing the planning, development, and implementation of the Family Justice Center, including finance, budgeting, human resources, purchasing, information systems, facilities, resource planning, strategic planning, safety management, and records management. The Director will evaluate division operations in accordance with State, Federal, and Local Laws, policies, procedures, and guidelines, and develop strategic plans to improve effectiveness and efficiency of services. The role involves supervising subordinate staff and working within a mission-driven, collaborative, and supportive team environment that values connection, professionalism, and a shared sense of purpose, rooted in excellent customer service, ethical practice, and effective advocacy.

Requirements

Bachelor's degree in Social or Behavioral Sciences, Finance, Accounting, Business Management, Purchasing, Public Administration, Human Resources or a directly related field AND eight to ten (8-10) years of increasingly responsible experience with a broad administrative support activity, such as accounting, purchasing, budgetary, financial analysis, human resources, contracting or similar capacity, including three (3) years of mid- to senior level supervisory or management experience; OR, Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Valid Texas Driver's License.
Knowledge of Family Justice Center best practices model.
Knowledge of management and supervisory principles, practices and techniques.
Knowledge of policies, practices, procedures, and terminology related to social services, specifically, professional or personal experience with interpersonal violence, cyclical violence and intergenerational trauma.
Knowledge of Federal, State, and Local laws and regulations to include Title VII, ADA, FMLA, Fair Employment Practices, Open Records Act, Workers Compensation, Safety Management practices and OSHA Regulations.
Knowledge of program administration and oversight techniques.
Knowledge of strategic planning, development, monitoring, and evaluation of social service programs and services.
Ability to facilitate a project from beginning to end.
Ability to work with diverse personalities and viewpoints.
Experience working closely with elected officials, appointed officials, and other Executives.
Knowledge of budgetary practices and techniques.
Knowledge of benchmark practices and trends.
Knowledge of strategic planning concepts.
Knowledge of standard management theory, principles, practices, and techniques.
Knowledge of policies, practices, procedures and terminology of assigned function.
Knowledge of accounting, purchasing and budgetary theory, principles and practices.
Knowledge of information technology as related to assigned function.
Knowledge of computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
Excellent communication skills.
Knowledge of business letter writing, grammar and punctuation, and report preparation.
Skill in managing staff, allocating resources and evaluating programs.
Skill in strategic planning, developing, monitoring and evaluating social services programs and services.
Skill in developing and monitoring program budgets.
Skill in problem-solving and decision-making.
Skill in leadership and collaboration.
Skill in obtaining information from clients and other sources.
Skill in both verbal and written communication, including presentations.
Ability to manage, motivate, train, develop and evaluate staff.
Ability to prepare and monitor budgets and implement and maintain accounting and records management systems.
Ability to effectively manage employees.
Ability to exercise judgment and discretion in formulating, applying, and interpreting complex procedures and policies.
Ability to correctly interpret and apply complex laws and regulations to program situations.
Ability to prepare and effectively defend both verbal and written reports on complex and/or controversial issues.
Ability to analyze personnel problems and needs and make sound recommendations and decisions.
Ability to plan, coordinate and direct the work of professionals.
Ability to develop and recommend program initiatives.
Ability to research, compile, analyze, interpret and prepare a variety of fiscal, statistical and administrative reports.
Ability to manage time well, perform multiple tasks and organize diverse activities.
Ability to establish and effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the public.

Nice To Haves

Bachelor’s degree in Social or Behavioral Sciences, Social Work, Criminal Justice
Eight to ten (8-10) years of increasingly responsible experience in social services.
Master’s degree in Social or Behavioral Sciences, Social Worker, Criminal Justice, Public Policy, Public Administration, or Business Administration in a directly related field.
Familiarity with best practices of Family Justice Centers.
Professional or personal experience with interpersonal violence, cyclical violence and/or intergeneration trauma.

Responsibilities

Directs and ensures conformity with State, Federal, and Local laws, policies and procedures.
Develops and directs core administrative functions and systems, including finance, budgeting, human resources, purchasing, information systems, facilities, resources planning, strategic planning, safety management and records management.
Manages the day-to-day operations through subordinate managers and supervisors.
Initiates, develops, plans and oversees implementation of special programs.
Evaluates effectiveness of programs and operations and develops new and modified initiatives to improve effectiveness.
Directs the implementation and monitoring of new and existing programs.
Ensures MOUs are accurate, signed, and updated with partner agencies.
Oversees management and staff, including hiring, training, performance evaluation, disciplinary actions and dismissals, and ensures activities are consistent with goals and objectives.
Seeks and creates opportunities for improved performance, learning and development of staff.
Identifies and addresses problems and/or resolves conflicts.
Provides oversight and guidance to management and staff and makes recommendations on complex issues.
Provides high-level technical advice, policy interpretation and guidance for application of appropriate procedures to managers and other staff.
Develops, implements and monitors department-wide employment relations practices, policies and programs necessary to establish positive employer-employee relationships and promote a high level of employee morale, such as EEOC, FMLA, ADA, employee training and development and performance development.
Directs departmental planning, development, implementation and management of all financial and budgetary functions, including budget preparation, analysis, accounting functions, internal and external controls, compliance issues, financial reporting, grants, interlocals, and discretionary and other funds.
Prepares and administers division budget.
Monitors and approves budget expenditures to ensure consistency with division goals and objectives and remaining available funds.
Oversees and implements departmental human resources functions, including staffing, employee relations, classification, compensation, recruitment/retention and benefits, training and guidance on day-to-day actions in compliance with Federal, State and County policies.
Directs development and implementation of procedures for administrative support functions, information processing, and communication.
Oversees administration of department-wide safety programs in order to prevent and eliminate occupational deaths, injuries, illness, and accidents as well as property loss liability.
Develops, directs and manages division human resources, equipment, facilities and budget.
Plans future budgetary requirements.
Evaluates and reports on division performance.
Uses statistical process to continually monitor and improve quality of processes and output.
Directs the planning, development, implementation and operation of the department’s information and records management systems.
Works with information systems staff to determine and prioritize the department’s information systems needs.
Prepares high-level analysis of fiscal impact of various programmatic and policy-related decisions for policymakers.
Provides management support to executives and administrative oversight of the department.
Evaluates, plans and implements systems, processes and procedures to maximize office efficiency.
Prepares, receives, and reviews statistical and programmatic reports and interprets findings.
Oversees research and development of grants for related programs.
Manages departmental facilities utilization and resources planning allocation functions.
Plans and oversees implementation of department, division, or individual office relocations, including staff and equipment.
Manages optimal utilization of space and resources.
Develops division strategic plans to accomplish goals and objectives and improved effectiveness and efficiency of service delivery and program operations.
Represents the department and serves as a liaison for local and statewide committees and task forces, advisory groups, and the general public.
Represents the organization and collaborates with governmental and public agency representatives, community outreach and advocacy groups, service providers and others.
Plans, develops, and directs a variety of community development and community organizing activities.
Identifies and resolves service gaps and barriers.
Stimulates interest in programs and services.
Serves as spokesperson to media and outside agencies for programmatic issues and related community outreach activities.
Directs the development of, and participation in, training and education programs for clients, social services providers, and community organizations and others.
Performs other job-related duties as assigned.