Family Group Decision Making (FGDM) Supervisor

DePelchin Children’s Center•Houston, TX
•Onsite

About The Position

The Family Group Decision Making (FGDM) Supervisor provides leadership, supervision, and operational oversight of the FGDM program through a hope-centered approach, including Family Team Meetings (FTMs) and other family-centered conferences. The role manages referrals, staffing, documentation, and program performance, and ensures families are meaningfully involved in planning for child safety, permanency, and well-being. The Supervisor consults on complex cases, promotes effective facilitation practices, and collaborates with families, staff, caregivers, providers, and community partners while keeping family strengths, culture, dignity, and integrity central to decision-making. This office-based role covers Regions 6a and/or 6b, with specific work locations to be assigned and communicated as staffing plans are finalized. The schedule is Monday through Friday during standard business hours, with frequent travel; reliable transportation is required.

Requirements

  • Bachelor’s degree required; relevant experience may be considered in lieu of the education requirement.
  • At least five years of experience in the child welfare field, including Preparation for Adult Living (PAL), Local Permanency Services (LPS), Foster Care, Conservatorship, or Family-Based Services.
  • At least three years of supervisory or management experience leading staff, overseeing case workers, or overseeing supervisory units.
  • Strong leadership, coaching, and team-building skills, including the ability to foster hope-centered practices, recognize strengths, and guide staff toward improved outcomes.
  • Excellent verbal and written communication skills and the ability to work with diverse individuals.
  • Strong organizational, planning, prioritization, and attention-to-detail skills, including the ability to manage multiple programs, responsibilities, and deadlines.
  • Strong critical-thinking, assessment, and problem-solving skills.
  • Ability to work independently while fostering collaboration across departments.
  • Proficiency with Microsoft Windows, web-based applications, case management systems, and online research and search tools.
  • Ability to maintain strict confidentiality and safeguard client and agency information appropriately.
  • Reliable transportation is required.

Responsibilities

  • Supervise, coach, and support FGDM coordinators, facilitators, specialists, and other assigned staff.
  • Manage FGDM operations, including referrals, assignments, workloads, conference schedules, and after-hours coverage.
  • Ensure Family Team Meetings and other family conferences are completed timely and in accordance with program requirements.
  • Prepare families, caregivers, children, youth, and stakeholders to participate in the FGDM process, keeping hope, family voice, and positive outcomes central.
  • Promote hope-centered, family-centered, youth-focused, trauma-informed, culturally responsive, and equitable practices supporting family voice, child safety, permanency, well-being, and positive outcomes.
  • Provide consultation on complex cases, family dynamics, safety concerns, conflict, and facilitation barriers.
  • Review family plans and program documentation for accuracy, completeness, quality, and timeliness.
  • Establish and maintain consistent procedures, workflows, documentation standards, and accountability measures.
  • Monitor performance data, service outcomes, documentation, and compliance with policies and contractual requirements.
  • Prepare program reports, identify trends and service gaps, and recommend improvements to program performance and service delivery.
  • Develop relationships with community providers and track resources available to participating families.
  • Collaborate with families, TTG staff, attorneys, courts, caregivers, providers, and other internal and external partners to identify resources, address barriers, strengthen services, and improve outcomes.
  • Respond to program concerns, complaints, and stakeholder escalations in a timely, professional, and solution-focused manner.
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