Family Engagement Specialist

Ada County • Boise, ID

2d • Hybrid

About The Position

Ada County is seeking a Family Engagement Specialist to join their growing Juvenile Services team. This role supports The Bridge, Ada County’s Youth and Family Resource Center. The position provides case management services to clients and their families, performs assessments, screenings, and referrals to community-based programs to address client and families' needs, provides counseling, and helps navigate community resources. The goal is to empower and motivate juveniles and families to achieve pro-social goals by providing opportunities for change through comprehensive and collaborative supervision strategies focused on consistency, community protection, accountability, and skills development.

Requirements

• Bachelor’s Degree from an accredited university in Social Work, Criminal Justice, Psychology or a related human services field required.
• Experience working with vulnerable populations and/or social services preferred.
• Knowledge of the principles and practices of social services.
• Knowledge of individual and family crisis intervention techniques.
• Knowledge of program development and needs assessment.
• Knowledge of adolescent development issues.
• Knowledge of social services.
• Skill in creating a comfortable atmosphere for conducting client and family interviews and for facilitating group sessions.
• Skill in conducting successful interviews.
• Skill in making appropriate assessments.
• Skill in developing and/or implementing case plans.
• Skill in communicating with diverse populations.
• Ability to use professional judgment in the application of appropriate policies and guidelines.
• Ability to effectively work as a team member.
• Ability to collaborate with a variety of agencies within the community.
• Ability to plan and organize work.
• Ability to understand and interpret laws and regulations.
• Ability to communicate verbally and in writing.
• Ability to effectively work with and counsel juveniles and /or adults.
• Ability to establish and maintain rapport with individuals in crisis, including small children.
• Ability to maintain confidentiality.
• Incumbent must have a strong desire to work with at-risk juveniles and their families.
• Must adhere to the Code of Ethics, Values and Policies of Juvenile Services.
• This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing.

Responsibilities

• Provides excellent customer service to engage youth and their families in program participation.
• Performs screening assessments on referrals from law enforcement, schools, and the community.
• Refers clients for additional in-depth assessments when warranted.
• Completes evidence-based risk/needs assessments.
• Identifies and recommends appropriate services and programs available in the community to address client and family needs.
• Makes referrals for medical, psychological, legal, financial, shelter, and employment services.
• Assists individuals and families with crisis intervention.
• Performs case management services on assigned cases and/or refers to a community resource specialist.
• Monitors and ensures client’s progress with case plan.
• Communicates and coordinates with other community programs.
• Keeps supervisor informed of workload, and notifies supervisor of potential problems.
• Collects, analyzes, and documents statistical data related to program assignments and utilization of community resources.
• Assists in monitoring program budgets and providing information for future budget development.
• Works with community-based resources.
• Performs other duties as assigned.

Benefits

• Excellent medical, dental, and vision insurance
• Generous vacation and sick leave starting on day one
• 11 paid holidays annually
• Participation in one of the nation’s best state retirement systems, with 11.96% employer contribution
• 457(b) deferred compensation plan with up to 3% county match, plus a 401(k)
• Paid parental leave
• Life insurance
• Robust wellness programs
• Ongoing training opportunities and career pathing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level