Family Engagement Specialist

ALLIANCE CENTER FOR EDUCATION INC•Charlotte, NC

4d•Hybrid

About The Position

Alliance Center for Education is seeking an experienced professional to serve as Family Engagement Specialist. The responsibility of the Family Engagement Specialist is to assist families in their homes or community in its own efforts to promote Head Start’s Parent, Family and Community Engagement (PFCE) Framework. A Family Engagement Specialist will work with families to improve the quality of family life while connecting families to the appropriate community resources for the utilization of services. A Family Engagement Specialist will also assist in the outreach and recruitment process to help maintain funded enrollment of age eligible children in all programs. This position requires flexibility and reliable transportation. #ACFEJOBS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Create and maintain a positive working relationship with parents; provide regular feedback on child’s ongoing developmental successes and challenges and assist parents in taking an active part in parent training, volunteering in classrooms, parent groups and Policy Council; serve as liaison with parents when children are absent or ill. Engage in a collaborative partnership with individual families in their homes or community to develop a Family Partnership Agreement where family goals are identified, family strengths are recognized. Act as liaison between parents, Center Manager, teachers and community partners by providing feedback on parent issues and priorities. Participate in regular supervision with supervisor and provide regular updates. Remain current on knowledge of standards and other program-related information. Enter data for record keeping and reporting to meet relevant guidelines

Requirements

Minimum of 2 years experience working with families
Bachelor’s Degree in Social Work, Psychology, Sociology, Anthropology, Human Services, Child and Family Development.
Working knowledge of Head Start policies, procedures, and performance standards.
Oral and written fluency in English required.
Proficiency in the usage of basic technological tools such as laptops/desktop computers, emails, smartphones, internet, and basic knowledge of Microsoft Office Suite required.
Reliable transportation to visit client homes and other designated community locations.
High comfort level around various home conditions.
Ability to work flexible schedule to meet the needs of families.
Ability to provide superior customer service.
Ability to de-escalate parent concerns.
Current knowledgeable of community resources.
Ability to work independently as well as routinely contribute within a team.
Strong computer skills and the ability to enter family data in Child Plus software and ability to analyze family data.
Ability to demonstrate the organizational values of Communication, Integrity, Respect, Collaboration and Accountability.
Must be able pass a pre-employment physical, TB test, extensive background check including finger prints, drug test, and be subject to random drug screening post-employment.

Nice To Haves

Master's Degree preferred.
Spanish fluency is preferred.
Additional language skills always welcome.
Family Development Credential is a plus.

Responsibilities

Assist families in their homes or community in their efforts to promote Head Start’s Parent, Family and Community Engagement (PFCE) Framework.
Work with families to improve the quality of family life while connecting them to appropriate community resources for the utilization of services.
Assist in the outreach and recruitment process to help maintain funded enrollment of age-eligible children in all programs.
Create and maintain a positive working relationship with parents.
Provide regular feedback on child’s ongoing developmental successes and challenges.
Assist parents in taking an active part in parent training, volunteering in classrooms, parent groups and Policy Council.
Serve as liaison with parents when children are absent or ill.
Engage in a collaborative partnership with individual families in their homes or community to develop a Family Partnership Agreement where family goals are identified and family strengths are recognized.
Act as liaison between parents, Center Manager, teachers and community partners by providing feedback on parent issues and priorities.
Participate in regular supervision with supervisor and provide regular updates.
Remain current on knowledge of standards and other program-related information.
Enter data for record keeping and reporting to meet relevant guidelines.

Benefits

Employee group medical insurance
Employee group dental insurance
Employee group vision insurance
Medical coverage options for dependents
Employee basic life insurance
Employee voluntary life insurance
Employee short term disability
Employee long term disability
Paid Time Off (PTO)
Paid Holidays
Employee Assistance Program
403b Retirement Plan
Professional Development
Ongoing Support
Consistent Schedule
$500.00 Hiring Bonus following successful completion of 90 days of employment with documented performance evaluation.