Family Engagement Liaison/Youth Support Partner

FAMILY INVOLVEMENT CENTER•Tucson, AZ

7d•Hybrid

About The Position

The Family Engagement Liaison (FEL) leads and expedites services, supports, and tools to promote permanency and enhance overall well-being. Family Group Conferencing is one of the tools utilized by the FEL. Other tools used may include family finding and engagement, facilitating several types of family gatherings/meetings (i.e., multi-disciplinary meetings, ILTPs, Child and Family Team meetings) and other meetings that meet the needs of the family. A Youth Support Partner (YSP) is responsible for actively engaging individuals, children, and youth in safe, fun activities either in their home or in a community setting.

Requirements

Bachelor’s degree in social work or related field from an accredited institution and a minimum of 2-3 years working in child welfare or other child and family service-related practice is required.
Facilitation skills in/or a willingness to learn a variety of meeting types to support youth and family needs is essential.
Expertise in the areas of permanency, improved well-being outcomes for youth in care, and family.
Knowledge of community resources for families and youth.
Ability to contribute effectively with and across teams and with external partners necessary.
Ability to protect the confidentiality of sensitive information using HIPPA regulations and sound judgment in the handling and sharing of information.
Must be able to obtain a Level one fingerprint clearance through the Arizona Department of Public Safety.
Must have a valid driver’s license, clean driving record, reliable transportation and proof of registration and insurance as required by the Law in Arizona.
Must qualify as a Behavioral Health Paraprofessional (BHPP) or Behavior Heath Technician (BHT) / behavioral health professional, according to OBHL regulations and internal policy
Demonstrated excellent written and verbal communication skills.
Basic computer knowledge and experience with MS Office (Word, Excel, and Outlook) is necessary.
An appreciation of the importance of retrieving and analyzing data is essential.
Physical requirements include the ability to lift and reach for light objects; close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; and the ability to work at a computer for extended periods as a primary job function.
Local travel is required for home visits, meetings with families, and other required meetings.
Must have your own vehicle.
Bilingual skills in English and Spanish required.

Nice To Haves

Ability to work well as a member of a collaborative team.
Passion for working with and helping individuals and their parents/primary support.
Ability to facilitate learning through play and highly engaging activities.
Knowledge and implementation of trauma-informed practices.
Knowledge of site licensing and/or accreditation preferred (if applicable), but not required.
Demonstrated ability to interact with people from diverse cultural, economic and ethnic backgrounds.
Demonstrated ability to communicate verbally and in writing with factual, strength–based language.
Ability to respect and set appropriate boundaries with individuals, parents/caregivers, professionals and co-workers.
Ability to perform services with dignity, respect and professional demeanor.
Demonstrated ability to self-regulate emotions and behaviors to provide consistency in the workplace.
Must be flexible and willing to take on multiple job roles and tasks as assigned.

Responsibilities

Develops positive relationships with youth and families, assisting with locating family resources.
Advocates family voice, choice, and decision-making as services are implemented supporting the youth and family.
Advocates that the family be at the forefront of all decision-making regarding case planning.
Engages relatives and those the youth identify as important to them, including an assessment of the family’s culture, identification, and language.
Maintains written case records to include Family Group Conference Family Plans and maintains on-going communication with identified family resources.
Follows all Family Group Decision Making procedures and ensures that the program remains consistent with values, beliefs, and philosophy of the model.
Provides support group opportunities to families involved with ADCS.
Works with Casey Social Workers to refer parents and kinship caregivers involved with Arizona Department of Child Safety to FIC parent peer support programs.
Works with FIC’s fathers’ program to make referrals to program, which provides training and coaching to parents and kin caregivers.
Attends Birth Family Support meetings as scheduled with Casey staff to share feedback on service delivery to families.
Provides updates to Casey staff and FIC on progress with families.
Works with service providers to ensure youth and families are connected to support services in the community.
Facilitate a child/youth/young adult-friendly, trauma-informed environment and a healthy, collaborative relationship with parents, and colleagues.
Use strengths-based communication with staff, youth and families.
Know the names, interests, and goals of each individual.
Assist with planning, preparation, and delivery of life skills programming.
Supervise members during program hours to ensure they are engaged, interacting appropriately, and that their social/emotional needs are met.
Intervene as needed to ensure members and staff are safe.
Follow proper security procedures of receiving/releasing members to their designated parties.
Chaperone field trips and events.
Customize respite and life-skills programming to the needs of each individual household.
Actively listen to the wants and needs of the parent/caregiver and consider what interests and motivates the member.
Use verbal de-escalation efforts when necessary.
Provide crisis intervention when needed.
Communicate regularly with the Supervisor regarding challenges and successes with members.
Provide feedback regarding each member’s progress towards their established goals.
In collaboration with Parent Peer Support, assist in the ongoing development and evaluation of the support plan.
Properly communicate member’s needs to parents and staff as required.
Record attendance and activities when providing services.
Accurately complete all necessary paperwork including notes, sign in/out sheets, waivers, evaluation data, internal reports, etc. as scheduled.
Meet productivity, quality and supervision standards as determined by clinical leadership.
Complete internal/external incident reports according to protocol.
Read, understand and abide by Family Involvement policies and procedures, Employee Handbook and training expectations, including adhering to confidentiality expectations.
Set professional development goals and work collaboratively with the Supervisor to achieve those goals.
Attend staff meetings and clinical oversight meetings as required.
Participate in training programs and complete as required.