Case Manager- Family Development Safe Care

Outreach Works•Scranton, PA
•Onsite

About The Position

The Family Development Specialist is a member of Outreach’s SafeCare program, providing community-based education and related support services. The role provides home visitation and education to up to twelve participating families with children ages 0–5 who are at risk for, or have been reported for, child neglect or physical abuse. Using the evidence-based SafeCare curriculum, the specialist supports parents in developing skills in parent-infant/child interaction, health care, and home safety. The specialist also helps plan and implement weekly Play & Learn groups and scheduled Parent Cafes, maintains participant records, enters data into Outreach and funder systems, and works with community partners to connect families with resources. The position requires daily in-person office attendance, some evening and weekend hours, and reliable transportation for community-based services. The work includes an open office environment and visits to home environments that may be unpredictable and subject to change.

Requirements

  • Bachelor’s degree (BA/BS) in social work, human development, psychology, neuroscience, early childhood education, or a similar field from a four-year college or university.
  • Familiarity with at-risk populations and openness to working with diverse cultures and families experiencing economic challenges, addictions, child welfare involvement, intellectual disabilities, and mental health issues.
  • Ability to teach relevant programming using the SafeCare curriculum in participants’ homes as assigned.
  • Good understanding of family dynamics, child development, and psychology.
  • Completion of mandatory training and certification requirements.
  • Good computer literacy, including data entry, outcomes tracking, and word processing skills.
  • Reliable transportation, a current driver’s license, insurance, and vehicle registration.
  • Availability for daily in-person office attendance and some evening and weekend hours.

Nice To Haves

  • Proficiency with Microsoft Office and Excel.

Responsibilities

  • Provide weekly home visits lasting 60–90 minutes to families with children ages 0–5 who are at risk for or have been reported for child neglect or physical abuse.
  • Use the evidence-based SafeCare curriculum to improve parents’ skills in parent-infant/child interaction, health care, and home safety.
  • Assist with planning and implementing weekly Play & Learn groups and Parent Cafes.
  • Maintain related files and records, and enter data into Outreach and funder data collection systems.
  • Participate in quarterly in-person all-staff meetings, monthly in-person team meetings, and required reflective supervision meetings.
  • Collaborate with community partners and human service agencies to connect families with resources.
  • Provide referrals to schools, early intervention programs, Scranton Counseling Center, and other services as needed.
  • Participate in team processes focused on best practices for serving participating families, the community, and Outreach.
  • Complete required training, including training in motivational interviewing, domestic violence, trauma-informed practices, home visitor safety, child abuse recognition and reporting, CPR, and first aid.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Generous paid time off
  • 401(k) plan
  • Personal leave
  • Bereavement leave
  • Flexible work arrangements
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